IT Support Engineer

10 Months ago • 2 Years + • Administrative

Job Summary

Job Description

IT Support Engineer with 2+ years experience in supporting user IT devices hardware and software. Strong knowledge of Windows, MAC, and Linux operating systems.
Must have:
  • IT Support
  • Windows, MAC
  • Linux OS
  • Network Skills
Good to have:
  • IT Certifications
  • Enterprise Experience
  • Remote Management
  • Security Principles
Perks:
  • Health Insurance
  • Professional Development

Job Details

Company Description

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution!

Job Description

The role entails providing first and second-line IT support, including installing, configuring, and troubleshooting various devices and managing user accounts across systems. Responsibilities also include physical network tasks, server and network equipment maintenance, inventory management, and continuous development of the local IT infrastructure.

You will be trusted with: 

  • First/Second line IT support for company internal users and contractors.
  • Installing, configuring and troubleshooting user laptops, workstations, printers, mobile devices and other office IT equipment
  • Configuring, administering and updating Windows, MAC, Linux operating systems on user devices.
  • Managing user device environment using user device management tools.
  • Creating and managing user accounts in Okta, AD, Azure AD, o365 and other systems.
  • Physical network related tasks (patching, device installation, ports assignment).
  • Server and network equipment installation and maintenance, cable patching in data centers and server rooms.
  • Keeping inventory of IT purchases and assets - creating/updating inventory records, assigning equipment to users, auditing inventory, performing decommissioning.
  • Working closely with the facility and security teams to resolve security issues.
  • Constant development and improvements of local IT infrastructure.
  • Performing other duties, as asked by the manager, which are related to this position or IT infrastructure.
  • Replacing colleagues or direct manager during their vacations, sick leaves and other absences. Replacement takes place during working time, and it is not considered as additional work.

Qualifications

  • Secondary (higher, special etc.) education.
  • Good written and spoken English & local language.
  • Fundamental IT skills – hardware, OS, applications, networking, security.
  • At least 2 year experience in supporting user IT devices hardware and software.
  • Experience using and managing workstations in heterogeneous environment, remote management services, filesharing, collaboration, e-mail and directory services.
  • Fundamental knowledge of IT procedures and security principles.
  • Certifications on IT systems administration/support preferred.
  • Enterprise employment experience preferred.

Additional Information

We Offer:

  • Gross monthly salary from 1384 – 2588 EUR (to be determined depending on the level of experience and competencies).
  • Challenging work in a dynamic international team.
  • Health insurance and other benefits.
  • 400+ offers from partners are waiting for you! Every employee has the opportunity to use discounts on the PERKS platform.
  • A competitive remuneration package.
  • Professional and personal development.
  • Opportunities to progress within the company.
  • Reliable and friendly colleagues.

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About The Company

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our broadcasting studios. At the core of our floor operations are our Game Presenters and Game Hosts, who lead the game in front of the camera and our Shufflers, who prepare the cards. It goes without saying that we also provide world-class career opportunities for talented individuals and as such have attracted the best local and international talent which has been a big part of our overwhelming success.

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