IT Support Specialist

3 Weeks ago • 1 Years + • Administrative

Job Summary

Job Description

The IT Support Specialist assembles, maintains, and troubleshoots in-house technology equipment and studio assets. Responsibilities include installing, configuring, diagnosing, repairing, and upgrading hardware and software, ensuring optimal performance. The role involves hands-on assistance to the Technical Operations team, resolving hardware/software problems, assisting with A/V hardware, and maintaining documentation. Experience with MS Windows/Linux OS, network equipment, POE devices, cabling, and Active Directory is required. The position demands problem-solving skills, technical expertise, and the ability to work in a deadline-driven environment.
Must have:
  • 1+ years experience in IT support
  • Troubleshooting MS Windows/Linux OS
  • Experience with POE devices and cabling
  • Active Directory and network equipment experience
  • Hardware/software installation and maintenance
Good to have:
  • Experience with CCTV cameras
  • Working knowledge of Wire Shark, Fluke Meter
  • Audio/Video hardware adaptation experience
Perks:
  • Competitive compensation
  • Career development opportunities
  • Work for a global online gaming leader

Job Details

Company Description

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). To learn more, visit www.evolution.com.

Job Description

The IT Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets. This includes installing, configuring, diagnosing, repairing, upgrading and troubleshooting all studio hardware, software and equipment while ensuring its optimal performance.

Responsibilities

  • To identify and deliver required hardware and software service levels.
  • To provide hands-on assistance to the Technical Operations team and to relay IT related recommendations.
  • To install, configure, test, maintain and troubleshoot studio and network hardware, peripheral devices, scanning devices, POE camera equipment, other products, and associated software.
  • To perform on-site analysis, diagnosis, and resolution of hardware/ software problems for a variety of studio and network devices.
  • To assist in the adaptation and incorporation of Audio/Video hardware.
  • To get to know well the TechOps related gear, components, procedures, nomenclature, systems, etc. and to remain up to date on relevant new technologies and developments.  
  • To respond to incoming calls, tickets, and/or e-mails regarding hardware problems.
  • To contribute and maintain proper documentation.
  • To provide training to the team members or other relevant personnel if needed.

Qualifications

  • At least 1 year of experience in installing and troubleshooting MS Windows OS, Linux OS, desktop hardware, and in deploying and maintaining servers and network equipment.
  • Experience with POE devices, such as CCTV cameras.
  • Experience in running and terminating cable, such as Cat6, Cat5, coaxial etc.
  • Experience in working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Multi-meter and other low voltage based tools.
  • At least intermediate command of English.
  • Previous experience working in a similar setting preferred.
  • Readiness to travel occasionally (within LatAm and abroad).
  • Ability to work in a deadline-based environment.
  • Ability to use common hand and power tools.

We offer

  • Competitive compensation.
  • Possibility for development and career growth.
  • Opportunity to work for an online gaming global leader.

To apply, please submit your CV in English.

Additional Information

At Evolution, we have implemented Whistleblower Protection Policy and provide secure and confidential channels for reporting legal or ethical concerns, available to anyone with a direct or indirect work relationship with the Company, including current and former Employees, Candidates, Shareholders, Contractors, Service Providers, Trainees, Entrepreneurs, and their proxies. To submit a report, please contact us via our dedicated whistleblowing channel at whistleblower@evolution.com

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About The Company

Evolution is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Our code runs 24/7/365 serving millions of users globally and processing financial transactions of thousands of EUROs every second.  

Evolution AB (publ) is listed on Nasdaq Nordic with a MCAP of over EUR 20B.


The company was founded in 2006, inspired by the world-renowned casino in Monte Carlo. Using the rapidly emerging technology, Evolution founders wanted to bring the excitement from the live player experience in to the home. From that came our brand promise of delivering a product which was AS REAL AS IT GETS, and our key corporate value ALIVE.


Today, more than 13,000 EVOlutioneers work in the company’s sites across 5 continents. With an ever-growing world-wide demand for our innovative product and high quality services, we look for more high performing talent with a team player mindset and diverse skillsets and backgrounds. 


Please read our Privacy and Cookies policies below before submitting any personal data to us: https://www.evolution.com/privacy-policy & https://www.evolution.com/cookies-policy


Followers must be 18+.  

http://gambleaware.co.uk Please gamble responsibly. 🔞 


Evolution is licensed and regulated by the Malta Gaming Authority under licence MGA/B2B/187/2010 issued on 01 of August 2018. Evolution is also licensed and regulated in many other jurisdictions such as the United Kingdom, Belgium, Canada, Romania, South Africa, and others.

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