Junior Business Systems Specialist

12 Minutes ago • 9-12 Years

Business Analysis

Job Description

We are looking for a Junior Business Systems Specialist to join the ITOP – ERP Team. This role involves supporting daily operations related to business systems, including administration, user support, and participation in development projects. It's an excellent opportunity for individuals seeking to grow in ERP system administration and gain project experience.

Good To Have:

Experience with ERP systems (e.g., Enova, MS Dynamics 365).

Must Have:

Administer business systems: manage licenses, users, permissions, configuration, ensure system continuity and performance, develop systems, prepare reports.
Provide user support: consultations, problem-solving (1st and 2nd line), escalate issues to vendors.
Participate in development and implementation projects for business systems.
Handle requests in the Helpdesk system.
Create and update IT and project documentation.
Prepare and conduct user training.
Perform programming or analytical tasks.
Experience with business systems (approx. 9-12 months, including internships).
Basic knowledge of ERP system administration (permissions, configuration).
Ability to provide user support (1st and 2nd line).
Knowledge of handling requests in Jira system.
Basic analytical and technical skills (reports, integrations, documentation).
English language proficiency at min. B1/B2 level.

Perks:

Flexible working hours (start between 8:00 and 10:00).
Internal and external training, workshops, lectures, and e-learning.
Access to a cafeteria platform for subscription benefits, medical packages, vouchers.
Company gadgets and welcome package.
Private medical care with dental options for family.
Preventive health screenings and psychological support.
Multisport card for access to sports facilities.
Dog-friendly office.
Regular integration events.
Healthy snacks, organic fruits, specialty coffee.
International work environment.
Eco-friendly campus with solar panels, plants, EV charging.
On-site gym with climbing wall, yoga, and healthy spine classes.
Parking for cars and bikes, bike repair station, showers.
No dress code.
Paid holidays (20-26 days), paid sick leave, parental leave.

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Company Description

Our mission is to create the best RPG games in the world and share this passion with others. We make every effort to create an environment that is not only professional and creative, but also friendly, where employees know each other and care for each other. Check out our social media, our YouTube channel and Beyond the Game Blog where we share our stories straight from our team members!

Job Description

We are looking for a person to join the ITOP – ERP Team and support us in daily duties related to the operation of business systems. This is a great opportunity for people who want to develop in the area of ERP system administration and support, gain project experience, and learn from more experienced colleagues.

Scope of responsibilities

Business systems administration (as an additional administrator): license, user, authorization, and configuration management, ensuring system continuity and performance, system development using available tools, preparing reports and statements.
User support: consultations and assistance in daily work with systems, problem solving (1st and 2nd line support), escalation of requests to suppliers and coordination of service.
Participation in development and implementation projects for business systems.
Handling requests in the Helpdesk system.
Creating and updating IT documentation and project documentation.
Preparing and conducting training for users.
Performing programming or analytical tasks.

Qualifications

Experience with business systems (approx. 9–12 months; including internships and apprenticeships).
Experience with ERP class systems (e.g., Enova, MS Dynamics 365) is welcome.
Basic knowledge of ERP system administration (permissions, configuration).
Ability to provide user support (1st and 2nd line).
Knowledge of handling requests in the Jira system.
Basic analytical and technical skills (reports, integrations, documentation).
English language proficiency at min. B1/B2 level (reading documentation, contact with suppliers).

Additional Information

Work mode

Office-First: work mainly in the Warsaw studio, 5 days a week.

Benefits and professional development

Flexible working hours - start your day between 8:00 and 10:00.
Training, lectures and courses - internal workshops, external training for every employee, “Meet a star” events, knowledge exchange initiatives, online tutorials and e-learning classes. There's always something new to learn!
REDs have access to a cafeteria platform, thanks to which they can receive subscription benefits, additional medical packages, as well as vouchers and codes for stores and cinemas.
Gadgets - gifts for newborn rebels and regular opportunities to get company merch!
Welcome package full of gifts - so you feel at home from day one.

Health

Private medical care - various packages with dental care to choose from, also available for partner/partner and family members.
Preventive examinations - tests and vaccinations in the studio, as well as professional advice and consultations with a specialist doctor.
Psychological care - free mental health support and various webinars on well-being.
Multisport card - access to many sports and fitness facilities throughout the city.

Office life and integration

Dog-friendly office - do you have a dog? Take him to work! There's always a furry companion in the studio.
Integration events - regular meetings in the office where we can relax, play and just spend time together.
Healthy snacks - organic fruits, snacks, muesli, organic honey, plant-based milk and specialty coffee available in the office.
Truly international work environment - opportunity to cooperate with people from all over the world.

Studio in Warsaw

Sustainable eco-friendly campus - solar panels, 2000 plants and air filtration system, electric car charging stations, flower meadows and other green solutions planned.
Modern on-site gym - with a climbing wall, daily support from a gym assistant and yoga and healthy spine classes.
Parking spaces for cars and bicycles.
Dedicated space for bicycles, repair equipment and showers available at any time.
No dress code - we like a casual style.

Employee support