Junior Ruby Software Engineer - BugSnag

At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.

• Develop and improve backend features for a leading error monitoring product using Ruby on Rails.
• Collaborate with senior engineers and Product Owners to deliver high-quality solutions.
• Learn best practices in testing, code quality, and modern development workflows.
• Contribute ideas and grow your skills in a supportive, product-focused team environment.

Product intro:

BugSnag is the trusted software stability "command centre" for over 5,000 engineering teams worldwide, including Airbnb, Slack, Pinterest, Docker, EA, and Microsoft. We process over 1 billion crash reports daily from 85,000 applications and empower our customers to make data-driven decisions on when to build new features versus when to fix bugs.

Go to our product page if you want to know more https://www.bugsnag.com/

You can even have a free trial to check it out 😊

About the role

As a Junior Ruby Software Engineer, you’ll contribute to BugSnag’s cloud-based error reporting and observability systems. You’ll build features in Ruby on Rails, learn Go with mentorship, and work on gRPC endpoints, Redis, MongoDB, Elasticsearch, and external integrations. You’ll collaborate with Product Managers and senior engineers, gaining both technical depth and real influence on what we build.

• Develop Rails features and gradually contribute to Go microservices.
• Implement gRPC endpoints and work with Redis, MongoDB, and Elasticsearch.
• Support integrations with external APIs.
• Collaborate with Product Managers and senior engineers on requirements.
• Participate in agile team practices and expand domain knowledge in error monitoring & observability.

We are looking for you if you have:

• Basic experience with Ruby and Rails (projects, bootcamp, or internship).
• Understanding of REST APIs and HTTP.
• Familiarity with RSpec or other testing frameworks.
• Willingness to learn Go and microservices.
• Curiosity, openness to new tools (including AI), and good teamwork skills.

Nice to have:

• Exposure to gRPC, protobuf, or Go.
• Experience with Docker, Git, CI/CD pipelines, Jira, or static code analysis tools.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

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