Transcreation Project Director will support the CEMEA Business Director (BD) and Language Lead on a prestigious technology client for the EMEA region, playing an active role in running the team operations, and supporting the team in the execution of world-class marketing communications. This is an amazing opportunity to oversee and collaborate with a network of up to 200 freelance linguists. As a key point-of-contact for client stakeholders, the AD plays an important role in the project delivery while ensuring Hogarth and linguist teams perform to the highest quality standards.
As part of a dynamic team, the role is very operational and will also require someone who has demonstrable experience working under pressure. Strong problem-solving skills and a keen eye for detail are critical factors for success in the role.
Key success factors:
- Proven leadership skills, keeping a diverse team engaged and motivated
- Immaculate organization skills enabling a smooth project delivery
- Understanding of Localisation and Transcreation processes
- Be a great communicator and to build trusting relationships with both internal and client stakeholders
- Project Delivery
- Oversee the Language Validation project delivery for the CEMEA region
- Possess a strong understanding of and consistently deliver against all contractual obligations, commercial arrangements, KPIs and SLAs with the client
- Understanding of project workflows and processes
- Build close relationship of trust with key stakeholders
- Operational planning and reviews
- Plan availability and booking of freelance talents to guarantee optimal resourcing for the client’s projects
- Resource Management
- Lead a team of several Transcreation and Project managers
- Together with the Language Lead, oversee and manage a network of up to 200 linguists
- Assist in recruiting and staffing
- Plan and review team workload on an ongoing basis
- Work with senior management to ensure teams are engaged and motivated to perform
- Conduct and manage performance appraisals
- Assist with one-to-one management / mentoring
- Review team structure and resource on an ongoing basis to ensure client is serviced appropriately whilst maintaining agreed profitability
- Plan and coordinate training/onboarding for incoming and existing teams
- Able to create and maintain strong relationships with freelance talent
- Flag freelance staff changes and recruitment requirements to Language Lead and Business Director
- Point of escalation for Hogarth internal teams
- Stakeholder Management
- Build trusting relationship with all stakeholders, be it with clients or Hogarth internal departments
- Keep client and internal stakeholders always informed about the status of the project
- Keep track of project movements and scope movements
- Create and own hindsight sessions with the client
- Support Senior Management with finance management and business growth
- Contribute to budgeting and forecasting process
- Reporting: Responsible for actuals’ collection and correct data tracking
- Monitor budget utilisation across teams and flag issues
- Manage resourcing across teams by monitoring utilisation and productivity
- 8-10 years of client services experience with a solid account or Transcreation management background
- Deep understanding of Language and localization processes
- Experience in budgeting and forecasting
- Experience working in a fast-paced environment whilst keeping an keen eye for detail
- Focus on continuous improvements, delivering excellent quality and high levels of customer service
- Agency experience managing international clients in multiple markets with multiple stakeholders
- Experience of running an account team including resource planning
- Prior people management experience
- Negotiation skills
- Problem solver
- Good networking skills
- High level of organisation and attention to detail
- Strong English speaking and writing skills are essential
- Knowledge of a second language ideal
#LI-YU1 #LI-Hybrid
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Happy Family
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Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please contact careers@hogarth.com if you need the job advert or form in another format.