Localization Project Director (Language Services)

15 Minutes ago • 8-10 Years

Job Summary

Job Description

The Transcreation Project Director will support the CEMEA Business Director and Language Lead for a prestigious technology client in the EMEA region. This role involves actively running team operations and supporting the execution of world-class marketing communications. It offers an opportunity to oversee and collaborate with a network of up to 200 freelance linguists. As a key point-of-contact for client stakeholders, the Director ensures project delivery and maintains high-quality standards for Hogarth and linguist teams. This operational role requires strong problem-solving skills and attention to detail, with a proven ability to work under pressure.
Must have:
  • Oversee the Language Validation project delivery for the CEMEA region
  • Possess a strong understanding of and consistently deliver against all contractual obligations, commercial arrangements, KPIs and SLAs with the client
  • Understanding of project workflows and processes
  • Build close relationship of trust with key stakeholders
  • Operational planning and reviews
  • Plan availability and booking of freelance talents to guarantee optimal resourcing for the client’s projects
  • Lead a team of several Transcreation and Project managers
  • Oversee and manage a network of up to 200 linguists
  • Assist in recruiting and staffing
  • Plan and review team workload on an ongoing basis
  • Work with senior management to ensure teams are engaged and motivated to perform
  • Conduct and manage performance appraisals
  • Assist with one-to-one management / mentoring
  • Review team structure and resource on an ongoing basis to ensure client is serviced appropriately whilst maintaining agreed profitability
  • Plan and coordinate training/onboarding for incoming and existing teams
  • Able to create and maintain strong relationships with freelance talent
  • Flag freelance staff changes and recruitment requirements to Language Lead and Business Director
  • Point of escalation for Hogarth internal teams
  • Build trusting relationship with all stakeholders, be it with clients or Hogarth internal departments
  • Keep client and internal stakeholders always informed about the status of the project
  • Keep track of project movements and scope movements
  • Create and own hindsight sessions with the client
  • Contribute to budgeting and forecasting process
  • Responsible for actuals’ collection and correct data tracking
  • Monitor budget utilisation across teams and flag issues
  • Manage resourcing across teams by monitoring utilisation and productivity
  • Proven leadership skills, keeping a diverse team engaged and motivated
  • Immaculate organization skills enabling a smooth project delivery
  • Understanding of Localisation and Transcreation processes
  • Be a great communicator and to build trusting relationships with both internal and client stakeholders
Good to have:
  • Knowledge of a second language

Job Details

The Role:

Transcreation Project Director will support the CEMEA Business Director (BD) and Language Lead on a prestigious technology client for the EMEA region, playing an active role in running the team operations, and supporting the team in the execution of world-class marketing communications. This is an amazing opportunity to oversee and collaborate with a network of up to 200 freelance linguists. As a key point-of-contact for client stakeholders, the AD plays an important role in the project delivery while ensuring Hogarth and linguist teams perform to the highest quality standards.

As part of a dynamic team, the role is very operational and will also require someone who has demonstrable experience working under pressure. Strong problem-solving skills and a keen eye for detail are critical factors for success in the role.

Key success factors:

  • Proven leadership skills, keeping a diverse team engaged and motivated
  • Immaculate organization skills enabling a smooth project delivery
  • Understanding of Localisation and Transcreation processes
  • Be a great communicator and to build trusting relationships with both internal and client stakeholders

Key Responsibilities:

  • Project Delivery
  • Oversee the Language Validation project delivery for the CEMEA region
  • Possess a strong understanding of and consistently deliver against all contractual obligations, commercial arrangements, KPIs and SLAs with the client
  • Understanding of project workflows and processes
  • Build close relationship of trust with key stakeholders
  • Operational planning and reviews
  • Plan availability and booking of freelance talents to guarantee optimal resourcing for the client’s projects
  • Resource Management
  • Lead a team of several Transcreation and Project managers
  • Together with the Language Lead, oversee and manage a network of up to 200 linguists
  • Assist in recruiting and staffing
  • Plan and review team workload on an ongoing basis
  • Work with senior management to ensure teams are engaged and motivated to perform
  • Conduct and manage performance appraisals
  • Assist with one-to-one management / mentoring
  • Review team structure and resource on an ongoing basis to ensure client is serviced appropriately whilst maintaining agreed profitability
  • Plan and coordinate training/onboarding for incoming and existing teams
  • Able to create and maintain strong relationships with freelance talent
  • Flag freelance staff changes and recruitment requirements to Language Lead and Business Director
  • Point of escalation for Hogarth internal teams
  • Stakeholder Management
  • Build trusting relationship with all stakeholders, be it with clients or Hogarth internal departments
  • Keep client and internal stakeholders always informed about the status of the project
  • Keep track of project movements and scope movements
  • Create and own hindsight sessions with the client
  • Support Senior Management with finance management and business growth
  • Contribute to budgeting and forecasting process
  • Reporting: Responsible for actuals’ collection and correct data tracking
  • Monitor budget utilisation across teams and flag issues
  • Manage resourcing across teams by monitoring utilisation and productivity

Requirements:

  • 8-10 years of client services experience with a solid account or Transcreation management background
  • Deep understanding of Language and localization processes
  • Experience in budgeting and forecasting
  • Experience working in a fast-paced environment whilst keeping an keen eye for detail
  • Focus on continuous improvements, delivering excellent quality and high levels of customer service
  • Agency experience managing international clients in multiple markets with multiple stakeholders
  • Experience of running an account team including resource planning
  • Prior people management experience
  • Negotiation skills
  • Problem solver
  • Good networking skills
  • High level of organisation and attention to detail
  • Strong English speaking and writing skills are essential
  • Knowledge of a second language ideal

#LI-YU1 #LI-Hybrid

Our Hogarth Values:

Hands on

No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project--big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.

Honesty

We are real and authentic – with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It’s not always easy but it’s always worth it.

Heart & Soul

We bring heart to everything we make. Passion, pride and relentless drive push us beyond “good enough” ––because we care deeply about our craft, and we’re always chasing better. We love what we do, and it shows.

Happy Family

Creating a space where everyone feels valued--even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.

Hungry

Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please contact careers@hogarth.com if you need the job advert or form in another format.

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