Manager, Engineering

WaveApps

7+ Years | Canada (Remote) | Full Time | 4 months ago

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Job Summary

Wave is seeking an Engineering Manager to lead a team of engineers in building high-quality systems at scale for small businesses. Responsibilities include research, design, organization, and maintenance of a wide range of applications. The role involves leading a full-stack engineering team proficient in technologies like Python, Django, GraphQL, REST, React, and ReactNative with Typescript. The manager will be responsible for team prioritization, planning, pace, and quality of software delivery, working closely with Product Managers, Designers, and Product Compliance. This includes managing agile processes, defining technical strategy, communicating timelines, and driving continuous improvement. Additionally, the role focuses on team performance and growth through development plans, coaching, mentorship, and providing feedback. Efforts will also be directed towards improving system reliability and reducing downtime.

Must Have

Lead engineers responsible for Wave's software platform and APIs
Manage team's prioritization, planning, pace, and quality
Work with stakeholders to define technical strategy
Communicate timelines and plans to senior leadership
Drive continuous improvement across the team
Lead code reviews and improve engineering practices
Develop growth plans and mentor team members
Improve reliability and reduce downtime

Good to Have

Experience supporting and maintaining production systems
Hands-on experience with cloud-based infrastructure (AWS)
Proven ability to lead complex technical projects end-to-end
Collaborative leader who builds trust and breaks down silos
Foster a growth mindset and empower team members
Champion a customer-first mindset

Job Description

At Wave, we help small businesses to thrive so the heart of our communities beats stronger. We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.

We aim to meaningfully improve the lives of small business owners, who are traditionally under-served and often struggle because of this. As a manager in the engineering team at Wave, you’ll lead an incredible team of engineers to build high-quality systems at scale. This means being involved in the research, design, and organizational and maintenance practices behind our wide range of applications, which are relied upon by tens of thousands of small business owners.

Most of our engineers are full stack — you won’t find many who specialize in just one thing here. Your team will be willing and able to dive into different technologies and stacks to get the job done - and so should you! This requires curiosity, openness to new ideas and perspectives, and a genuine interest in what makes software products tick.

Here’s What You Should Know About Engineering at Wave:

Our Technology: Wave is powered by several key technologies. Our toolkit is primarily Python and Django on the service layer. GraphQL and REST power our APIs, and our web/mobile front-ends are React and ReactNative with Typescript. We expect software developers to have proficiency in one or more of these areas. You will be expected to be able to cross technical domains and align the team towards the best solution while collaborating with other engineering teams.

Your Work Will Matter: Engineering managers at Wave are responsible to their teams and their stakeholders. You will need to maintain solid relationships with Product Managers, Designers, and members of the Product Compliance team. You will work to keep team morale and productivity high, providing a viable career path to everyone on your team. You will evaluate, coach and promote your team members, learning from and collaborating with other Engineering managers and Engineering leaders at Wave.

We Are a Community: Wave is about the size of a small neighbourhood. It is possible to get to know everyone on a personal basis. If you’re trying to solve a hard problem that has roots in some other part of the company, odds are pretty good that you’ll find someone close by who can help you out.

You Will be Stretched: We’re big on transparency and we know Wave isn’t for everyone. However, if you’re ready to flex your creativity, excel at your craft, fuel your curiosity, and thrive in a dynamic environment, we’re confident you’ll love being a Waver.

Here's How You Make an Impact:

Leading a team of Engineers responsible for powering Wave’s software platform, and our public and internal APIs.

Responsible for the team’s prioritization and planning and ultimately its pace and quality of software delivery. By;
Managing an agile process that determines the team's priorities and task list. Working with the teams' engineers and outside stakeholders to decide the technical strategy for the team to deliver on its goals.
Communicating timelines and plans to senior leadership and working to adjust these in accordance with business. needsLeading project scoping, planning, and sequencing of executionSetting standards and leading by example in showing how to deliver quality at a pace.
Driving continuous improvement across the team.
Leading code reviews, and improving engineering practices on the team by aligning them with Wave practices.
Driving continuous improvement across the teamLeading code reviews, and improving engineering practices on the team by aligning them with Wave practices.

Responsible for the performance and growth of their team members. By;
Developing growth plans for team members and helping create the needed opportunities to fulfill them.
Providing feedback, coaching and mentorship through 1:1s, training or creating mentorship relationships with other senior Wavers.

Driving improvements across Engineering to improve our reliability and reduce downtime.

You'll Thrive Here By Possessing the Following:

7+ years of professional engineering experience.
2+ years of experience in a people management role.
Deep experience supporting and maintaining production systems, with a strong focus on reliability, performance, and rapid incident response.
Hands-on experience with cloud-based infrastructure, with a strong understanding of AWS services.
Proven ability to lead complex technical projects end-to-end — from initial planning and stakeholder alignment through to execution, delivery, and post-launch support.
Collaborative leader who builds trust, breaks down silos, and creates a culture of teamwork and shared success across departments.
Foster a growth mindset by championing continuous learning and empowering team members to grow, take initiative, and reach their full potential.
Champion a customer-first mindset by ensuring engineering priorities and deliverables align with user needs, driving impactful solutions that enhance the overall customer experience.
Occasional requirement to be on-call outside of standard hours.

At Wave, we value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds. Let’s talk about how you can thrive here!

Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process, please let us know by emailing careers@waveapps.com. We will work with you to meet your needs.