Manager, Salesforce Development

1 Month ago • 6-6 Years • $106,400 PA - $228,000 PA

Job Summary

Job Description

GitLab is seeking a Manager, Sales Systems to lead production support and KTLO operations for their AI-powered DevSecOps Platform. The role involves managing a team of Salesforce administrators and release managers, collaborating with cross-functional teams on CI/CD pipelines, and overseeing sales systems infrastructure. The ideal candidate will have deep technical expertise in Salesforce, strong leadership capabilities, and the ability to anticipate business needs and scale teams proactively. Responsibilities include architecting, designing, and deploying scalable Salesforce solutions, leading solutioning efforts across various Salesforce products, and influencing strategic decisions at the executive level. The company values AI integration for productivity and innovation.
Must have:
  • 6+ years implementing Go-to-Market strategies and Salesforce
  • 3+ years leading large-scale Salesforce transformation projects
  • 5-6 years implementing SaaS software for Lead-to-Cash
  • Advanced Salesforce development experience (LWC, Apex)
  • Strong experience with Salesforce CRM tools
  • Proficiency with sales enablement tools
  • Experience with DevOps, CI/CD tools
  • Proven track record managing senior stakeholders
Good to have:
  • Salesforce Certified Technical Architect or Application/System Architect
  • PD-1/PD-2 certifications highly desirable
  • Deep understanding of enterprise architecture
  • Knowledge of CPQ, Billing systems
  • Experience with Professional Services management
  • Demonstrated change management knowledge

Job Details

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organization.

An Overview about the role:

The Manager, Sales Systems is a strategic leadership role reporting to the Director of Business CRM Systems. We're seeking a dynamic self-starter who thrives in customer-centric environments and excels under pressure while maintaining exceptional time management and prioritization skills.

The ideal candidate is comfortable navigating ambiguity and rapid change, with a proven ability to consistently resolve complex issues, mitigate roadblocks, and collaboratively achieve both financial and management objectives. This role combines deep technical expertise with strong leadership capabilities, requiring someone who can anticipate business needs, scale teams proactively, and maintain alignment between technology solutions and corporate objectives.

As Manager, Sales Systems, you will lead production support and KTLO operations while managing a team of Salesforce administrators and release managers. You'll collaborate with cross-functional teams to maintain CI/CD pipelines and oversee our sales systems infrastructure, including managing release administrators for CI/CD teams.

In this role, you'll provide critical expertise and strategic influence on future system roadmaps, working closely with Enterprise Architects to shape our CRM ecosystem.

What you'll do

  • Manage the Salesforce Admins, Release managers and production support supporting our lead to cash systems 
  • Lead system design discussions involving multiple teams, presenting alternatives and impact assessments
  • Drive adoption of technology and process changes across the enterprise
  • Architect, design, build, test, and deploy scalable, secure Salesforce solutions supporting global GTM strategy
  • Lead solutioning efforts across Sales Cloud, Slack, Agentforce, Experience Cloud, and Salesforce Data Cloud
  • Provide hands-on, expert-level technical assistance to delivery and salesforce engineering teams
  • Drive end-to-end delivery on large, complex, cross-functional projects with minimal oversight
  • Build and manage global teams while mentoring junior team members
  • Evaluate team performance through clear, measurable goals and KPIs
  • Plan for current and future resourcing needs for sustainment and projects
  • Work closely with business stakeholders to understand requirements and translate them into actionable solutions
  • Manage senior stakeholders and influence strategic decisions at the executive level
  • Proactively identify and oversee risk areas across the Salesforce landscape
  • Ensure organizational compliance with best practices and maintain system integrity

What You'll Bring

  • 6+ years implementing Go-to-Market strategies and Salesforce in global organizations
  • 3+ years leading large-scale, cross-functional Salesforce transformation projects
  • 3+ years in program management, transformation, or strategic roles
  • 5-6 years implementing, configuring, and integrating SaaS software for Lead-to-Cash processes
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Advanced Salesforce development experience with LWC, Apex Classes, Triggers, and Aura Components
  • Strong experience with Salesforce CRM tools (Sales Cloud, Service Cloud, Marketing Cloud) and ecosystem integrations
  • Proficiency with sales enablement tools and CRM platforms (Salesforce, etc.)
  • Experience with DevOps, CI/CD tools (Gearset, Copado), governance, and security practices
  • Knowledge of complementary systems: CPQ, Billing
  • Salesforce Certified Technical Architect or Application/System Architect (Nice to Have)
  • PD-1/PD-2 certifications highly desirable
  • Deep understanding of enterprise architecture standards and Salesforce platform capabilities
  • Proven track record managing senior stakeholders and executive-level decision making
  • Exceptional communication, mentorship, and problem-solving abilities
  • Strong security and confidentiality practices with sensitive data systems
  • Experience with Professional Service management and capacity planning in fast-growth environments
  • Demonstrated change management knowledge and ability to operate in fast-paced environments

About the team

The Enterprise Applications team is responsible for GitLab’s critical business applications including ServiceNow, Salesforce, Zuora, Netsuite and many others. This team will be an important part of GitLab’s ability to scale as an organization.This includes introducing new systems features and capabilities while maintaining the existing production environment for scalability and compliance.

Remote-Global

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range

$106,400 - $228,000 USD


Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Similar Jobs

Greenworks Sunrise Global Marketing - Assembly Line Leader

Greenworks Sunrise Global Marketing

Morristown, Tennessee, United States (On-Site)
1 Week ago
Trend Micro - Strategic Government Sales Manager

Trend Micro

Riyadh, Riyadh Province, Saudi Arabia (On-Site)
2 Months ago
Rippling - Account Executive, Mid Market - West

Rippling

San Francisco, California, United States (On-Site)
1 Month ago
level ai - Group/Principal Product Manager

level ai

Mountain View, California, United States (Hybrid)
2 Months ago
Jane Street - Campus Tech Recruiting Program Manager

Jane Street

New York, United States (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Crowd Strick - Head of Data Platform (Remote)

Crowd Strick

United States (Remote)
2 Weeks ago
Hawkeye Innovations - Sports Systems Technician, B1G Replay (CHI)

Hawkeye Innovations

Rosemont, Illinois, United States (On-Site)
4 Months ago
Gallagher - SPA - Content Developer and Visual Designer

Gallagher

Bengaluru, Karnataka, India (On-Site)
10 Months ago
 Many Chat  Inc  - Financial Data Analyst

Many Chat Inc

Barcelona, Catalonia, Spain (Hybrid)
1 Week ago
Nine - Graphic Designer

Nine

North Sydney, New South Wales, Australia (On-Site)
1 Month ago
PwC - Senior Associate SAP SD

PwC

Mumbai, Maharashtra, India (On-Site)
2 Months ago
Power Integrations - Technician, Supervisor Prototype Manufacturing

Power Integrations

Biel/Bienne, Canton Of Bern, Switzerland (On-Site)
6 Months ago
Corsair gaming - Key Account Manager

Corsair gaming

Paris, Île-de-France, France (On-Site)
1 Month ago
Brillio - Senior Data Science Lead

Brillio

Chennai, Tamil Nadu, India (Hybrid)
2 Weeks ago
White board games - Programmer (SSR)

White board games

Argentina (Remote)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in United States

UPF Industries  - Forklift Operator

UPF Industries

New London, Wisconsin, United States (On-Site)
1 Year ago
Next Level Business Services - SQL and C# developer

Next Level Business Services

Redmond, Washington, United States (On-Site)
9 Months ago
Qualcomm - Graphics Software Infrastructure Engineer, Senior

Qualcomm

Boulder, Colorado, United States (On-Site)
1 Week ago
Apple - Deal Planning & Assessment Expert

Apple

Culver City, California, United States (On-Site)
2 Months ago
Insomniac - Manager, Gameplay Programming

Insomniac

United States (Remote)
3 Weeks ago
Apple - Principal Research Scientist

Apple

Cupertino, California, United States (On-Site)
2 Months ago
Apple - SWE - Sr Software Engineer, Siri User Experience Metrics and Data

Apple

Cupertino, California, United States (On-Site)
2 Months ago
P99 soft - Business Development Manager

P99 soft

Austin, Texas, United States (On-Site)
3 Months ago
Tencent - Senior Researcher: Artificial General Intelligence (Natural Language Processing)

Tencent

Washington, United States (On-Site)
5 Months ago
Riot Games - Principal Software Engineer, Gameplay Networking SME

Riot Games

Los Angeles, California, United States (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!