The Company
Serving the People Who Serve the People
The company is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. The company has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, the company empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, the company brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
The Software Engineering Manager works to drive our teams to produce excellent software and works with our smart, driven engineers to enable their learning and growth. A Software Engineering Manager will embody these values and ensure they are lived and breathed by their team. In addition to our values a Software Engineering Manager will champion practices such as test driven development, knowledge sharing, collective code ownership, and a supportive learning environment.
This role will allow you to write code, mentor engineers, and think strategically. Your ideas about culture, roadmaps, and technical decisions of all sizes will be highly valued. Our Software Engineering Manager will love to collaborate on code and high-level thinking, think writing tests first is the best, and care deeply about people management.
What you get to do:
- Define and manage your teams goals, career path development and training plans
- Interview and recruit new employees
- Define and manage onboarding plans for new hires
- Assist Scrum masters in managing the teams work, removing blockages and improving the teams overall efficiency
- Ensure the teams priorities are aligned with the business' priorities
- Continuously improve the teams processes around SDLC, security, service availability and incident management
- Provide technical insight to executive decision-makers
- Report on key performance indicators for the teams, including execution against objectives, application uptime, and agile process health
- Facilitate collaboration between engineers and other teams/staff
- Represent engineering interests in interactions with product management, security, and technical operations leaders
Skills And Requirements:
- Proven leadership skills and experience managing a team of software developers.
- Excellent full stack experience in React, GraphQL, Node.js, and GCP.
- Excellent knowledge, experience and passion for the Agile development process.
- Excellent ability to mentor engineers of all levels.
- Strong ability to learn new technologies and help bring your team up to speed on them.
- Comfort when navigating a large legacy code base and the ability to spin up a new project for greenfield development.
- Experience collaborating with multiple teams such as Product Management, Customer Support and Cloud Operations to deliver and maintain a SaaS based product.
- Interest in the technology challenges faced by government offices.
- Bachelor’s Degree in Computer Science or related field or equivalent experience.
AI requirements:
- Experience in using AI tools to improve development efficiency and test automation (eg. GitHub CoPilot)
- Proven experience designing, building, and deploying AI/ML-powered applications or services.
- Ability to contribute to the development of internal AI tooling and infrastructure.
- Strong interest in emerging AI trends and technologies, and advocate for their adoption where appropriate.
Don’t have all the skills/experience mentioned above? At the company, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Security and Privacy Requirements
- Responsible for information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
- At the company, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey.
- A few culture highlights include – Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
- We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
The company is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.