Maps Ops Associate

5 Days ago • 1-2 Years

Job Summary

Job Description

As a Maps Ops Associate in Jakarta, you will be a key member of the Cartography team, focusing on enhancing map data quality through analysis and operations. Your role involves improving map data for better routing, reducing errors, capturing local traffic policies, and developing analytical skills to resolve routing issues. You will collaborate with maps operations, data science, product, and engineering teams, directly impacting customer and driver experiences on the Gojek app. Responsibilities include creating and editing map data using geospatial tools, conducting quality assessments with local insights, collecting and organizing map data using various methods, and coordinating with product and engineering teams for data validation and communication of progress.
Must have:
  • 1-2 years of experience in geospatial data management
  • Proficiency in QGIS and OSM data structure
  • Experience managing road network/POI data
  • Proficiency in geospatial ETL, QGIS, and spreadsheets
  • Solid communication skills in English
  • Strong problem-solving and analytical skills
Good to have:
  • Basic understanding of product metrics
  • Familiarity with dashboard tools
  • Basic geospatial analysis knowledge
  • Familiarity with basic SQL or Geospatial Python libraries

Job Details

About the Role

Fasten your helmet and climb aboard if you’re ready to be our Maps Ops Associate. In this role, you will be an integral player within the Cartography team based in Jakarta. Focusing heavily on improving our map data with quality analysis and smart operations, you will primarily work to improve our maps data for better routing, reduce the map errors, capture traffic local policy and develop your analytical skills to find and solve routing errors due to map data. You will work to make our maps fit for customer’s needs and provide geospatial insights across the company. The folks in the maps operations, data science, product and engineering team will be your companions on this ride. Your efforts will directly influence our customer and drivers journey when using the Gojek app.

What You Will Do
  • Create and edit map data with high quality using geospatial tools
  • Leverage local insights and research skills to conduct quality assessments
  • Use high-tech and low-tech tools and methods to collect and organize map data
  • Coordinate with Gojek product teams and engineering to validate map data
  • Communicate progress and results with Cartography and other Gojek product teams
What You Will Need
  • 1-2 years of experience in geospatial data management and operations
  • Proficiency in QGIS, OSM data structure, having experience in managing road network and/or POI data
  • Proficiency in geospatial ETL, QGIS, Spreadsheet
  • Basic understanding of product metrics, dashboard tools, and geospatial analysis
  • Degree in Geography, Geodesy, Geomatics, Urban Planning or other relevant field of study
  • Solid communication skills in English, both oral and written
  • Strong problem-solving skills, ability to perform basic spatial analysis to gain insights, paired with good communication and interpersonal skills, and basic analytical rigor/scientific methodology to design and develop project plans
  • Familiarity in basic SQL or Geospatial Python libraries is a bonus

About the Team

At the heart of Gojek’s businesses, we move things around. Whether that’s people, food, packages, or fresh groceries moving things around boils down to understanding the best route, understanding traffic, and understanding locations. The Cartography team is a platform team that surfaces mapping technologies needed by all internal product teams and business units within Gojek. 
 
As Chicken Rice is to the people of Singapore, the Maps Ops team is to Cartography: providing the nourishment and power to sustain our business from the inside out. Our main responsibility is to build data products for ETA prediction, mapping errors detection, map-matching, locations search and ranking, and reverse geocoding. One of our most successful implementations is the generation of new pickup points via unsupervised learning and NLP.  We have deployed the pickup points generation and ETA prediction models in our main markets and are aiming at scaling it to the wider region.

While our team is based all over the region, we are a tight-knit group who are bonded by two things: how to grow our maps using strong machine learning, engineering automation, and strong operations and emphasize professional development around these areas 🙌. For real - our weekly conversations range from well, mapping and navigation to competing in friendly online gaming. But whether you like to play online games or you share our love for an afternoon tea/coffee break like us, we’d be stoked to have you join the fam!

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek 
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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About The Company

GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.


GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

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