Marketing Operations Manager

About Abridge

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the SoHo neighborhood of New York, the Mission District in San Francisco, and East Liberty in Pittsburgh.

The Role

We are seeking a talented Marketing Operations Manager to join our dynamic, fast-paced marketing team. You will play a vital role in supporting our marketing team and ensuring that our campaigns are executed smoothly and efficiently.

In this role, you will facilitate collaboration across teams, help onboard new marketers, and manage project management, ops, and administrative tasks. Your contributions will significantly enhance operational efficiency, ultimately helping the team connect with our target audience and drive our mission forward.

This is a hybrid role in NYC or San Francisco. The weekly requirement is to be in the office Tuesday, Wednesday, and Thursday.

What you’ll do

• Project Management: In partnership with the campaign lead, assist in the planning, coordination, resource allocation, and execution of marketing projects, ensuring alignment with goals and timely delivery. 

• Creative Traffic Control: In partnership with the creative team, oversee the workflow of creative projects, ensure briefs are adequately completed, and facilitate timely reviews and approvals while maintaining communication with key stakeholders across cross-functional teams.

• Onboarding Support: Assist in onboarding new team members, providing resources and guidance to help them integrate into the team culture and processes.

• Team Support: Organize team meetings/events, track action items, and follow up to ensure timely completion of key tasks. In partnership with the finance team, support the team on budget tracking. 

What you’ll bring

• 4-5 years of experience in marketing operations, project management, or a similar role, preferably in the healthcare or technology sectors.

• Strong organizational and multitasking abilities.

• Excellent written and verbal communication skills.

• Proficient in project management tools and marketing technologies 

• Familiarity with creative processes and workflows.

• Detail-oriented with a focus on quality and efficiency.

• Proactive problem-solver with a positive, can-do attitude.

• Strong interpersonal skills with the ability to build relationships across teams.

Why Work at Abridge?

At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.

Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.

Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.

We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.

If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.

How we take care of Abridgers:

• Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.

• Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. 

• Paid Parental Leave: 16 weeks paid parental leave for all full-time employees.

• 401k and Matching: Contribution matching to help invest in your future.

• Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.

• Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more.

• Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment.

• Compensation and Equity: Competitive compensation and equity grants for full time employees.

• ... and much more!

Diversity & Inclusion

Abridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).

Staying safe - Protect yourself from recruitment fraud

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.