Mobile Content & Strategy Operations

4 Months ago • 4 Years + • Operations

Job Summary

Job Description

ElevenLabs seeks a Content Strategy & Operations specialist to lead content operations for its Mobile team, focusing on scaling the ElevenReader self-publishing program. Responsibilities include developing operational processes, quality assurance, contractor management, and liaising with publishers and authors to build the ElevenReader app's content offering. This role involves cross-functional collaboration with partnerships, growth, legal, and engineering teams. Data analysis using SQL, Excel, and dashboards (Sigma/Tableau) will be crucial for informing content strategy and measuring performance. The ideal candidate will have 4+ years of experience in operations, strategy, project leadership, or consulting, exhibiting strong project management, process design, and stakeholder management skills. High autonomy and a data-driven approach are essential.
Must have:
  • 4+ years experience in operations, strategy, or consulting
  • Excellent project management and stakeholder management skills
  • Strong analytical skills (SQL, Excel, data dashboards)
  • Passion for audio AI and content accessibility
  • High ownership, autonomy, and bias for action
Good to have:
  • Understanding of content, media, or publishing industry
  • Strong editorial insights on books and media
  • Product sense
  • Experience with licensing/legal contracts
Perks:
  • High-velocity innovation
  • Global team & collaboration
  • Remote-first work environment
  • Continuous growth opportunities
  • Annual company offsite

Job Details

This role is remote, so it can be executed globally. If you prefer, you can work from our offices in London, New York , San Francisco or Warsaw.

About ElevenLabs 

At ElevenLabs, we are pioneering voice technology with our cutting-edge research and products. 

We launched in January 2023 and have since reached over 1 million users globally and have partnered with the world’s biggest names (see customer stories). We closed our Series-C funding at a 3.3B valuation at the beginning of this year and are backed by the leading names in tech and AI (a16z, ICONIQ, NEA, Sequoia, NFDG, Salesforce, and many others).

We are at an exciting phase of our growth and innovation and are looking for ambitious people to help us further push the boundaries of voice AI. This is a rare chance to be an early member of a company on the rise. If this excites you, we want to meet you! 

Who we are

A global team of passionate and innovative individuals united by curiosity and a shared goal: to be the first choice for AI audio solutions. Our Mobile team is a startup within a startup. We build world-class mobile applications that connect consumers to ElevenLabs through our voice technology. Together, we are shaping a new technology and market from the ground up. We innovate quickly and take pride in getting things right, from the big picture initiatives to the details that keep us moving smoothly every day. We work with high autonomy and accountability where the best idea wins at any time and from anyone. 

About the role

The ElevenReader app allows publishers, news outlets, published authors, indie authors, and newsletter partners to go direct and connect with a global audience in rich, immersive audio format. With over thousands of pieces of content on our platform and growing rapidly, we’re already fortunate to have millions of mobile users and dozens of content partners worldwide.

We’re now seeking a Content Strategy & Operations specialist to lead all content operations for our Mobile team.

You’ll play a key role in developing and scaling the ElevenReader self-publishing program, ElevenReader Publishing—including operational processes, quality assurance, and contractor management. You will liaise with publishers, digital aggregators, authors, writers, and news outlets to develop a unique content offering delivered on the ElevenReader App. 

You will work cross-functionally with the partnerships, growth, legal, and engineering teams. As a data-driven team, you’ll develop data analyses to inform content strategy and measure the effectiveness of content performance across various audiences. You’ll have significant ownership and high autonomy.

Who you are

We're looking for an exceptional individual who combines technical excellence with ethical awareness and high organizational skills, who are excited by hard problems and motivated by human impact. You’ll thrive on our team if you: 

  • Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of traditional content.

  • Are a highly motivated and driven individual with a strong work ethic. 

  • Are passionate about books, media, and publishing standards.

  • Are analytical, efficient, and strive on solving complex challenges with a first principles mindset. 

  • Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.

  • Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.

What you bring

  • 4+ years experience doing operations, strategy, project leadership, or consulting

  • Excellent project management, process design, stakeholder management skills 

  • Systems thinking and critical reasoning - deeply understanding the customer base and determining how to position and message the product

  • Analytical skills - you can use SQL, Excel, and create dashboards in Sigma or Tableau to communicate the progress of your work 

  • High ownership, autonomy, bias to action

Bonus Experience:

  • Strong understanding of content, media, or publishing industry

  • Strong editorial insights on books and media

  • Strong Product sense

  • Experience with licensing / legal contracts

What we offer

  • High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

  • A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!) 

  • Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings.

  • Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most.

#LI-Remote

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About The Company

ElevenLabs is a growth-stage startup that has built the most realistic AI voice platform. We launched in January 2023 and have since reached over 1 million users and partnered with the world’s largest publishers (The New Yorker, The Washington Post, The Atlantic), media companies (Super Hi-Fi, D-ID, Loccus, Pictory AI, Kapwing), and gaming studios (Paradox, Cloud Imperium Games, Don’t Nod). We are backed by the leading names in tech and AI (Nat Fridman, Daniel Gross, Andreessen Horowitz, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, Deepmind & Inflection co-founder Mustafa Suleyman, and many others).

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