MSSP Renewals Specialist

1 Year ago • 3 Years +

Job Summary

Job Description

CrowdStrike, a global leader in cybersecurity, is seeking a MSSP Renewals Specialist for a remote role in Europe. This strategic position involves managing and growing CrowdStrike's MSSP partner renewals to ensure high retention rates and identify expansion opportunities. The specialist will drive renewal strategies, manage pipelines, forecast accuracy, and collaborate with partners for timely contract renewals. They will also identify upsell/cross-sell opportunities, monitor partner usage, and work closely with Sales, Partner Success, and Customer Success teams. The ideal candidate will have 3+ years of experience in software/SaaS renewals, preferably in cybersecurity, a proven track record in managing enterprise-level partnerships, and a strong understanding of MSSP business models and the security landscape. Excellent communication and negotiation skills are essential, with fluency in English being a requirement and additional European languages being a plus. The role offers a remote-friendly and flexible work culture, competitive compensation, and comprehensive benefits.
Must have:
  • 3+ years of experience in software/SaaS renewals
  • Proven track record of managing enterprise-level partnerships
  • Strong understanding of MSSP business models
  • Strong understanding of the security landscape
  • Excellent communication skills
  • Excellent negotiation skills
  • Fluency in English
Good to have:
  • Experience with CrowdStrike products
  • Knowledge of European market dynamics
  • Previous experience working with MSSPs
  • Familiarity with CRM systems (Salesforce preferred)
  • Additional European languages
Perks:
  • Remote-friendly and flexible work culture
  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays
  • Paid parental and adoption leaves
  • Professional development opportunities
  • Employee Networks and volunteer opportunities
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™

Job Details

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:
A strategic role focused on managing and growing CrowdStrike's MSSP partner renewals across Europe, ensuring high retention rates and identifying expansion opportunities within the existing MSSP partner base.

What You'll Do:

  • Drive renewal strategy and execution for assigned MSSP partners portfolio

  • Proactively manage renewal pipelines and forecast accuracy

  • Collaborate with MSSP Partners to ensure timely contract renewals

  • Identify and pursue upsell/cross-sell opportunities within existing accounts

  • Monitor and analyze partner usage, adoption, and satisfaction metrics

  • Work closely with Sales, Partner Success, and Customer Success teams

What You'll Need:

  • 3+ years of experience in software/SaaS renewals, preferably in cybersecurity

  • Proven track record of managing enterprise-level partnerships

  • Strong understanding of MSSP business models and security landscape

  • Excellent communication and negotiation skills

  • Fluency in English (additional European languages are a plus)

Skills & Competencies:

  • Strong analytical and problem-solving abilities

  • Excellence in relationship management

  • Strategic thinking and business acumen

  • Project management and organizational skills

  • Ability to work independently and as part of a team

Bonus Points:

  • Experience with CrowdStrike products and services

  • Knowledge of European market dynamics and business practices

  • Previous experience working with MSSPs or channel partners

  • Familiarity with CRM systems (Salesforce preferred)

Location:

  • Remote (Reading, Barcelona). Although a remote role, expectations will be to spend some of the working week at either our Reading or Barcelona hubs

  • Willingness to travel within Europe

#LI-JP2

#LI-Remote

Benefits of Working at CrowdStrike:

  • Remote-friendly and flexible work culture

  • Market leader in compensation and equity awards

  • Comprehensive physical and mental wellness programs

  • Competitive vacation and holidays for recharge

  • Paid parental and adoption leaves

  • Professional development opportunities for all employees regardless of level or role

  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

  • Vibrant office culture with world class amenities

  • Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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About The Company

CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world’s leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed — one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware. There’s much more to the story of how Falcon has redefined endpoint protection but there’s only one thing to remember about CrowdStrike: We stop breaches.
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