Network Administrator

6 Months ago • 1-3 Years

Job Summary

Job Description

The Network Administrator is responsible for maintaining the integrity and functionality of the network at Life.Church. This role involves regular maintenance, security updates, and managing service requests. The administrator will stay updated on new hardware and configurations. Responsibilities include managing the network, ensuring reliability through monitoring, maintaining documentation, responding to tickets, and providing technical support. The role also includes researching new hardware, supporting cloud networks, and monitoring security advisories. They will perform performance tuning, OS upgrades and resource optimization. The goal is to use their skills to deliver technical outcomes that align with the team and further the church's mission.
Must have:
  • Manage Life.Church network.
  • Assure network reliability through monitoring and management.
  • Revise and maintain technical and operational documentation.
  • Respond to escalated tickets and provide customer support.
  • Research and discover new hardware and configurations.
  • Support cloud network management, ensuring security.
  • Monitor security advisories for network threats.
  • Perform performance tuning and resource optimization.
  • Excellent communication skills for maintaining relationships.
  • Maintain a systematic and organized approach.
  • Clearly explain complicated processes.
  • Ability to self-motivate and problem-solve.
  • Ability to collaborate in a team environment.
  • High School Diploma or GED.
  • CompTIA Network+ and CWNP certification or equivalent experience.
Perks:
  • Paid parental leave, including maternity, paternity, and adoption leave.
  • Generous employer-paid leave for vacation, sick time, and other qualifying reasons.
  • Medical, Dental, and Vision insurance.
  • Life insurance policy at 2x annual salary at no cost.
  • Short-Term and Long-Term disability covered.
  • Comprehensive wellness and mental health benefits.
  • Generous 401(k) retirement plan.
  • $160 annually in development dollars.
  • Casual dress and work environment.

Job Details

The Network Administrator is primarily responsible for ensuring the integrity and functionality of the network at Life.Church. This role will perform regular maintenance and security updates and manage incoming service requests. The Network Administrator will also be responsible for staying updated on new types of hardware or other configurations that could be beneficial to the organization. This role utilizes their skills to deliver technical outcomes that align with the direction of their team to further Life.Church’s mission and to reach people for Christ. 

Life.Church wants to make a lasting difference in your life, in our community, and in the world. Our mission is to lead people to become fully devoted followers of Christ. That's how we’re able to make a difference, and it's the driving force behind everything we do.

The Technology Solutions Team equips the Life.Church staff with the resources and technology that allow the team to know people, tell their stories, and invite others to use their gifts to build the church. We work to empower ministry through the use of technology.

What You'll Do

    • Manage Life.Church network
    • Assure a high level of reliability and performance through network monitoring and management.
    • Revise and maintain technical and operational documentation(including procedures) to continually improve networking environments.
    • Respond to escalated tickets with a focus on a positive customer experience. Determine root cause of issues and communicate appropriately to internal and external customers.
    • Provide technical support after normal work hours when necessary, including scheduled maintenance windows.

    • Other network-related duties
    • Research and discover new hardware, topologies, and configurations to plan for the future.
    • Support the management of cloud networks, ensuring security practices are in place.
    • Monitor security advisories to better understand new potential threats to network security.
    • Perform ongoing performance tuning, OS upgrades, and resource optimization as required.

Skills Needed to Succeed

    • Excellent verbal, written, and interpersonal communication skills in order to maintain relationships and partnerships.
    • Maintain a systematic and organized approach to completing assignments accurately, thoroughly, and timely.
    • Clearly explain complicated and detailed processes in a concise and simple way.
    • Ability to self-motivate, take initiative, make independent decisions, and problem-solve.
    • Ability to collaborate in a team environment and work independently.
    • High School Diploma or GED
    • CompTIA Network+ and CWNP Certified Wireless Technology Specialist(CWTS) certification or equivalent documented knowledge and experience.
    • 1-3 years of progressively knowledgeable, responsible, and skilled experience in networking.
Benefits We Offer
Paid parental leave, including maternity, paternity, and adoption leave.
Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. 
Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. 
Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. 
Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.
Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.
Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment! 
$160 annually in development dollars for team members to invest in their professional growth. 
Casual dress and work environment.

Our Beliefs, Culture, and Commitment to Diversity
At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual’s capacity to represent Life.Church’s beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church

While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page

All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only. 

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