Operational Development & Excellence Professionals
Job Summary
Job Description
The Operational Development & Excellence Professionals at Trendyol will be responsible for monitoring key performance metrics and executing project plans to improve business processes. They will provide solutions based on operational and business needs, from design to implementation. This role involves brainstorming activities based on numerical analysis, maintaining a culture of continuous improvement, and working closely with technology teams. The team works in a data-oriented and multifunctional environment with a focus on creating a positive impact through technology-enabled commerce. This role also involves working with multiple departments to analyze data and reports to make sure everything is working according to plan, and maintain the culture of continuous improvement.
Must have:
- Monitor key performance metrics and execute project plans.
- Provide solutions based on operation and business needs.
- Bring new insights into ways of doing business.
- Raise awareness and maintain the culture of continuous improvement.
- Communicate clearly and effectively with stakeholders.
- University degree (BSc or MSc) in Industrial Engineering or related background.
Good to have:
- E-commerce logistics experience is a plus.
- Excellent at Excel and SQL is a plus.
Perks:
- Take responsibility and develop skills within a diverse team.
- Experience open communication and a start-up spirit.
- Access extensive training platform.
- Benefit from the support of a global team of experts.
- Competitive benefits and Trendyol shopping budget.
8 skills required
Job Details
Ready to learn more about us?
We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!
Tech at the root
We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.
Growth is in our DNA
As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.
Focused on positive impact
Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.
ABOUT THE TEAM
If you want to feel the heartbeat of Trendyol, you’re in the right place! The Operations Team manages end-to-end operational activities and development processes in the competitive marketplace. Within the Operations Team, there are six main focused disciplines: Planning, Analytics, Cost & Charge, Fulfillment Operations, Operational Excellence, Seller and Delivery Operations, Warehouse Design, and Business Intelligence.
We are all working towards the same purpose: to create a positive impact in our ecosystem by enabling commerce through technology.
We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.
Your Main Responsibilities
- Monitoring key performance metrics and executing project plans with teams to improve business processes and functions
- Providing solutions and developments according to operation and business needs by owning it end-to-end from design to implementation
- Bringing new insights into way of doing business, by brainstorming activities based on numerical analysis and reports
- Raise awareness and maintain the culture of continuous improvement
- Having business judgement and good instincts while working closely with technology teams
- Working as part of a data-oriented and multifunctional team
Qualities We're Looking For
- University degree (BSc or MSc) in Industrial Engineering or related engineering background
- Minimum 2-3 years of experience in business and operations development, project management (E-commerce logistics experience is a plus)
- Excellent level of written and spoken English
- Passionate to work with multiple departments (e.g. tech, ops, finance, delivery, customer exp)
- The ability to communicate clearly and effectively with stakeholders, with strong cross-team coordination skills
- Strong sense of analytical thinking, result-oriented and eager to learn
- Excellent at Excel and SQL is a plus
JOIN US AND
* Take responsibility from day one and develop your skills with a talented and diverse international team.
* Experience open communication, flexibility, and a start-up spirit in our unique culture.
* Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.
* Join creative and focused teams that prioritize collaboration and problem-solving.
* Access our extensive training platform for continuous learning and personal growth.
* Benefit from the support of a global team of experts with mentoring and professional development opportunities.
* Focus on talent and potential, not just job titles.
* Connect with teammates regardless of physical distance through events, meetings, and social activities.
* Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.
We're looking forward to receiving your application!
We offer a hybrid model that combines the productivity of remote work with the bonding and collaboration of in-office work. Teams are expected to work from our offices on designated days each week, fostering team spirit, creativity and cross team collaboration as part of our culture.
We also provide a summer working model, with a two-month fully remote work opportunity during July and August.
The hybrid working model only applies to hybrid roles; on-site roles require regular office presence.
Discover more about our #LifeatTrendyol and our culture on our Website, LinkedIn and YouTube channels.
At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.
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