Operations Specialist, Regional

world relief

| Carol Stream, Illinois, United States (On Site) | Full Time | 4 months ago

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Job Summary

World Relief is seeking a compassionate Operations Specialist for its Chicagoland office. This role supports the effective use of operational resources to enhance daily organizational functions. Responsibilities include administrative support such as cell phone system coordination and business card management. The role also oversees vehicle scheduling and maintenance for staff and interns, ensuring safe, efficient, and cost-effective transportation. Key duties involve assisting with new processes, preparing ID badges, coordinating business cards, managing staff directories, acting as a liaison for cell phones, and assisting with short-term projects. Additionally, the position develops and improves transportation policies, monitors documentation and safety standards, manages traffic violations, liaises with insurance, manages vehicle booking software, conducts driving tests, and maintains fleet vehicle inventory. A valid driver's license and ability to drive passenger vans are required, along with proficiency in Microsoft Office Suite and strong organizational skills.

Must Have

Valid driver's license for 3+ years
Ability to drive 10-15 passenger vans
Knowledge of Microsoft Windows 365
Strong organizational and problem-solving skills
Mature Christian faith and commitment to mission
Desire to serve and empower the church

Good to Have

Bachelor's degree or equivalent experience
Minimum two years of related work experience
Cross-cultural work or life experience

Perks & Benefits

Competitive benefits package
Employee discount program

Job Description

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

POSITION SUMMARY:

This position supports the effective use of World Relief Chicagoland’s operational resources to enhance daily organizational functions. Responsibilities include administrative support such as cell phone system coordination and business card management. The role also oversees vehicle scheduling and maintenance for staff and interns in the Chicagoland offices, ensuring safe, efficient, and cost-effective use of transportation resources.

ROLE & RESPONSIBILITIES:

Administrative Assistance
Assist with the implementation of new processes and procedures
Prepare ID badges and office desk signs.
Coordinate employee business card development and ordering
Manage Chicagoland Staff Directory, including quarterly distribution to front admin staff.
Liaison for cell phone distribution and portal maintenance
Assist with short-term projects as necessary.
Other duties as assigned.

Vehicle Maintenance
Develops, implements, and improves transportation policies and procedures
Processes transportation documentation and monitoring drivers' logbook entries
Ensures all vehicles are inspected and maintained to ensure safety and efficiency
Monitors compliance with WRC transportation regulations and safety standards.
Traffic violation management
Liaises with insurance companies and HO when necessary
Manages vehicle booking software
Conducts driving tests for staff and interns
Maintains Fleet vehicle inventory
Safely and successfully drives 10-15 passenger vans.

JOB REQUIREMENTS:

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
Valid driver’s license 3 years minimum
Ability to drive 10-15 passenger vans
Knowledge of Microsoft Windows 365 (Excel, Word, Outlook and PowerPoint).
Strong organizational skills, good problem-solving skills, adaptable and proactive
Knowledge, Skills, Abilities, and Others required to complete the essential job functions

PREFERRED QUALIFICATIONS:

Bachelor’s degree or equivalent combination of education and experience with a history of progressively increasing responsibility and accomplishments.
Minimum of two years related work experience is strongly preferred
Cross-cultural work or life experience

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.