Part Time Customer Service & Sales Consultant

1 Year ago • All levels • Sales

Job Summary

Job Description

Telstra is seeking a Part Time Customer Service & Sales Consultant for their Robina store. The role involves delighting customers through exceptional in-store service, identifying their needs, and providing solutions to enhance their telecommunications experience. This is a target-driven environment within a team focused on the latest technology, requiring problem-solving skills and a passion for customer interaction. The position offers continuous training, team performance-related commission, discounts on Telstra services and partner brands, and a supportive, inclusive work environment. The ideal candidate is customer-focused, adept at building connections, developing customized solutions, and exceeding sales targets in a fast-paced retail setting.
Must have:
  • Excellent customer service skills
  • Ability to build customer connections
  • Develop customized solutions
  • Drive to meet sales targets
  • Hunger to learn and grow
  • Experience in a customer-facing role
  • Thrive in a fast-paced retail environment
Perks:
  • Team performance-related commission
  • Guaranteed commission for first 2 months
  • 30% off Telstra services
  • Continuous training
  • Telstra SIM card
  • Exclusive discounts across 240 brands and partners
  • 16 weeks paid parental leave

Job Details

Employment Type

Permanent

Closing Date

8 Aug 2025 11:59pm

Job Title

Part Time Customer Service & Sales Consultant ROBINA

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Telstra is hiring!

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

Our Telstra Robina store, Shop 2015 Robina Town Centre Dr, Robina QLD 4226, Australia, is hiring a Retail Consultant to join the team on a part time basis. Working in a Telstra Retail Store is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within a market leader.  It’s a target driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.

What we offer our team members

We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Take a look at all that’s on offer and how you can shape your benefits, your way. Below is a snapshot of just some of the cool things we offer:

  • Team performance-related commission, with your first 2 months guaranteed, while you’re getting up and running

  • 30% off Telstra services

  • Continuous training from management, to keep enhancing your skills and helping you grow

  • Telstra SIM card

  • Exclusive discounts and offers across 240 brands and partners

  • 16 weeks paid parental leave for primary and secondary carers  

What you’ll do

As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets.  Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.

About you

  • You're able to easily build a connection with a variety of new and existing customers

  • You can quickly develop customised solutions for customers

  • You’ve got a drive to reach (and exceed) sales targets and KPIs

  • You’re hungry to learn and grow within the role (and beyond)

  • You have experience in a customer-facing role

  • You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service

  • Experience in a customer-facing role

Apply now!

After you’ve submitted your application, our next step is an assessment supported by our partner, HireVue.  Please keep an eye out for their email to move things along.

In the meantime, find more about life at Telstra

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.

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About The Company

We're an iconic Aussie brand with a global footprint.From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too.Working at Telstra, we all have a why.Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

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