The People Experience Communications Manager at Crunchyroll will craft compelling stories to promote various business lines, including global commerce, legal, finance, and product development.  This role involves developing and executing global communication strategies to boost team member engagement, crafting messaging for leadership, managing internal communications, and supporting cultural and change management initiatives. Responsibilities include creating communications plans for all-team meetings and announcements, managing sensitive issues, and driving engagement through various channels. The ideal candidate will have 8+ years in internal or executive communications, strong writing skills, and experience working with diverse international teams.

<p>Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.</p><p><br></p><p>Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast.</p><p>The Crunchyroll app is available on over 15 platforms, including all gaming consoles.</p><p>Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation</p>

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    <div class="content-intro"><h2 data-pm-slice="1 1 []">About Crunchyroll</h2>
<p>WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.</p>
<p>Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.</p>
<p>Join our team, and help us shape the future of anime!</p></div>

    <h2 data-pm-slice="1 1 []">About the role</h2>
<p>The People Experience Communications Manager will help curate and create compelling stories. You’ll work with specific members of our Senior Management Team to promote, manage, and support important lines of Crunchyroll business including global commerce, emerging business, legal, finance, content, and product and engineering. Reporting to the VP of People Experience Communications, you will support Crunchyroll's internal communications, and both cultural and change management initiatives.</p>
<ul>
<li>Manage the development and execution of global team member communication strategies to drive engagement and alignment with leadership direction and functional goals</li>
<li>Provide strategic counsel on sensitive issues with thoughtful messaging support and executive guidance as needed across a variety of projects</li>
<li>Develop and execute innovative ways to communicate, inform, and engage a diverse, international team member base, including language translation as needed</li>
<li>Strengthen Crunchyroll’s culture and values in communications and engagement efforts across the organization, including the support of team member events, Social Impact, Employee Resource Group (ERG) and Diversity, Equity, Inclusion and Belonging (DEIB) programs</li>
<li>Create and execute communications plans on behalf of our leadership team, including messaging for global all-team function meetings, organization announcements, videos, presentations, internal channels, etc.</li>
<li>Help drive the creation and execution of time sensitive campaigns to boost team member engagement and inform on important People Experience business (benefits, compensation, recruiting, workplace, and more)</li>
<li>Capture the authentic voice of leadership in spoken and written communications and help shape the internal communications narrative aligned with the organization</li>
<li>Drive the collection, analysis and reporting for communication measurement metrics and related action plans in collaboration with the People Experience team</li>
</ul>
<p>We are considering applicants for hybrid work from the Los Angeles area.</p>
<h2><strong>About You</strong></h2>
<p>We get excited about candidates like you, because:</p>
<ul>
<li>You have 8+ years in Internal or Executive Communications or related experience</li>
<li>You have a Bachelor's Degree in Communications, Marketing, English, Journalism or a similar combination of experience and education</li>
<li>You deeply love to write good copy and are comfortable creating engaging content that tells a story</li>
<li>You're able to focus and sculpt communications (spoken and written) to best meet the needs of multiple audiences</li>
<li>You understand that trust is earned over time, through consistently meeting project requirements and quality expectations.</li>
<li>You have a service-driven, and can-do and will-do approach, responding to timeline pressure while maintaining a calm presence</li>
<li>You run multiple work streams simultaneously, delivering on time and with high attention to detail</li>
<li>You excel in creative environments where you can anticipate and solve issues</li>
<li>You are proficient in Google Workplace Suite, Microsoft Office, Slack, and it's a bonus if you're familiar with JIRA, Asana, and Google Sites for intranet management</li>
<li>You’re available for limited travel domestically and internationally</li>
</ul>
<h2><strong>About the Team</strong></h2>
<p>The People Experience Communications team is a nimble group of storytellers who love talking about anime, our brand, and connecting our talented team members with each other, and to our purpose. We help elevate and align the experience that Crunchyroll promises, to the experience we deliver internally for each other. We dare you to bring your kindness and your drive, and grab your opportunity to be part of our story.</p>
<h2>Why you will love working at Crunchyroll</h2>
<p>In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:</p>
<div class="has-nudge" data-nudge-id="682e4f15-f0cf-414a-be69-d4bdb4d3e07a">
<ul>
<li>Receive a great compensation package including salary plus performance bonus earning potential, paid annually.</li>
<li>Flexible time off policies allowing you to take the time you need to be your whole self.</li>
<li>Generous medical, dental, vision, STD, LTD, and life insurance</li>
<li>Health Saving Account HSA program</li>
<li>Health care and dependent care FSA</li>
<li>401(k) plan, with employer match</li>
<li>Employer paid commuter benefit</li>
<li>Support program for new parents</li>
<li>Pet insurance and some of our offices are pet friendly!</li>
</ul>
</div>
<p>#LifeAtCrunchyroll #LI-Hybrid</p>

    <div class="content-pay-transparency"><div class="pay-input"><div class="description"><span style="font-weight: 400;">The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.</span></div><div class="title">Pay Transparency - Los Angeles, CA</div><div class="pay-range"><span>$98,650</span><span class="divider">—</span><span>$123,313 USD</span></div></div></div>

    <div class="content-conclusion"><h3 data-pm-slice="1 1 []">About our Values</h3>
<p>We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value</p>
<ul>
<li>
<p>Courage. We believe that when we overcome fear, we enable our best selves.</p>
</li>
<li>
<p>Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.</p>
</li>
<li>
<p>Service. We serve our community with humility, enabling joy and belonging for others.</p>
</li>
<li>
<p>Kaizen. We have a growth mindset committed to constant forward progress.</p>
</li>
</ul>
<h3>Our commitment to diversity and inclusion</h3>
<p>Our mission of helping people belong reflects our commitment to diversity &amp; inclusion. It's just the way we do business.</p>
<p>We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p>
<p>Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.</p>
<p><em data-stringify-type="italic">Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs:&nbsp;</em><em data-stringify-type="italic"><a href="https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs">https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs</a></em></p>
<p><em data-stringify-type="italic">Please refer to our&nbsp;Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: <a href="https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf">https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf</a></em></p>
<p>Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.</p></div>
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