People Hub Coordinator

Job Title: People Hub Coordinator

Location: Chennai
Shift Hours: 2PM - 11 PM 

About Toast:

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.

Join us in building our Global People Shared Services team (PeopleHub). We are looking for an enthusiastic individual interested in learning about People Operations and Human Resources, with a passion for customer experience. Reporting to the People Hub (Shared Services) Manager in India, you will provide foundational support for employee requests, HR systems, and critical people processes. This role offers a fantastic opportunity for someone eager to learn, develop operational skills, and contribute to an exceptional employee experience at Toast.

Key Responsibilities:

• Support accurate data entry in HR systems (like Workday and Greenhouse).

• Maintain clean and consistent employee records through regular checks and updates.

• Assist with employee lifecycle activities such as onboarding, offboarding, and internal changes.

• Monitor and manage employee inquiries via the ticketing system, ensuring timely resolution or escalation when required.

• Collaborate with teams such as Benefits to address employee questions and support program implementation.

• Keep internal documentation up to date, ensuring clarity and consistency.

• Contribute to ad hoc projects aimed at improving operations or introducing new programs.

• Work in a data-sensitive environment, upholding data privacy and maintaining confidentiality as per company policies.

Qualifications:

• Willingness to learn and grow in HR or People Operations.

• Strong attention to detail and commitment to accuracy.

• Proficiency in basic computer operations and using Google Workspace.

• Effective communication skills, with the ability to clearly interact with employees.

• Excellent time management and organizational abilities.

• Positive attitude and a collaborative, team-oriented approach.

• Comfort with following processes and seeking guidance when needed.

Preferred Skills:

• Experience in HR Shared Services, customer service, or administrative support.

• Familiarity with tools such as Workday, Greenhouse, ServiceNow, or ticketing systems.

• Interest in areas such as benefits, onboarding, or HR systems.

If you are passionate about contributing to an innovative, people-centric environment and are eager to learn, we encourage you to apply!