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Platform Accounts Engineer

Catalonia, Spain (Hybrid)

Platform Accounts Engineer

2 Weeks ago • All levels • Operations

About the job

3 skills required for this role

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marvel

account-management

organisational-skills

Job Description

The Platform Accounts Engineer manages and maintains user accounts on various partner platforms (Apple, Google, Steam, Nintendo, Okta, etc.). Responsibilities include developing account creation/modification/deletion processes, providing user support, collaborating with IT and security teams, managing Apple App Store and Google Play accounts and certificates, ensuring app signing and deployment, staying updated on platform policies, troubleshooting deployment issues, managing app transfers, and ensuring accurate documentation. The role requires strong understanding of security best practices and excellent communication skills.

Must have:

Manage user accounts on partner platforms
Develop account management processes
Provide user account support
Manage Apple App Store & Google Play accounts
Ensure app signing and deployment
Troubleshooting app deployment issues

Description

Scopely is looking for a Platform Account Engineer to join our IT team in Barcelona on a hybrid basis.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

The IT/Ops team keeps everything behind the scenes running smoothly and we make sure all teams are equipped and connected - whether across the office or halfway around the world. AV struggles? Don’t worry, we’ve got this.

What You Will Do

The Platform Accounts Engineer will manage and maintain all user accounts on our various partner platforms. The successful candidate will work closely with the development and IT teams to ensure a seamless experience, both during normal operations and during integrations. Additionally, the candidate will handle the Apple App Store and Google Play accounts and their certificates and app transfers.

Manage and maintain all user accounts on our various partner platforms (Apple, Google, Steam, Nintendo, Okta, etc.)
Develop and implement processes for creating, modifying, and deleting user accounts on various cloud vendors
Provide support to users who encounter issues with their accounts.
Collaborate with IT to resolve user account-related issues.
Collaborate with the security team to ensure that user accounts are secure.
Manage Apple App Store and Google Play accounts and certificates.
Work with the development team to ensure that our mobile apps are accurately signed and deployed.
Stay up-to-date with the latest updates to the Apple App Store and Google Play policies, and communicate relevant updates to the game teams if needed.
Ensure that all Scopely apps on the Apple App Store, Google Play, Steam, etc., are up-to-date and in compliance with policies.
Troubleshoot issues related to app deployment and signing.
Manage app transfers between accounts on the Apple App Store and Google Play.
Ensure accurate implementation and detailed documentation of all app transfers.

What We’re Looking For

Bachelor's degree or equivalent experience in Computer Science, Computer Engineering, or a related field.
Experience with user account management tools and systems.
Strong understanding of security best practices.
Excellent interpersonal, written, and verbal English communication skills
Strong problem-solving skills.
Detail-oriented with excellent organizational skills.
Experience managing Apple App Store and Google Play accounts and certificates.
Experience managing app transfers on the Apple App Store and Google Play.
Willingness to learn and integrate new products and platforms

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

About Us

Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!," “Star Trek™ Fleet Command,” “Stumble Guys,” “MARVEL Strike Force,” and “Yahtzee® With Buddies,” among others.

Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer™ experience across multiple platforms--from mobile, web, PC and beyond.

Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry.

Recognized multiple times as one of Fast Company’s “World’s Most Innovative Companies,” Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years.

Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents.

Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy.

For more information on Scopely, visit: scopely.com.

Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

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