In this role, you will lead the development of business processes and technology roadmaps, working with global teams and senior management. You'll analyze current operations and propose workflow and tool solutions for global or country-specific needs. This includes leading the deployment of solutions like Airtable, partnering with decision-makers to define solutions, and documenting business requirements. You will also work with engineering teams and vendors to support tool implementation, track development risks, ensure requirements are met, and advocate for enhancements. You'll develop process flows, tool guidance, and support leadership in implementing new ideas and managing change to maximize adoption.