Player - Seasonal

1 Month ago • All levels

Job Summary

Job Description

The Player - Seasonal role at Playdium Whitby involves creating an outstanding entertainment experience for guests. The responsibilities include ensuring games are clean and well-maintained, following safety procedures, and providing exceptional service. The Amusement Host will up-sell games, operate attractions, and assist with events. They will also handle guest inquiries and manage any operational problems. This position is a crucial part of the Playdium team, which offers games and food for teens, kids, and families to explore, connect, and play. Candidates must be the required age of majority or older.
Must have:
  • Ensure games are clean and well maintained.
  • Follow all safety procedures.
  • Deliver exceptional service to guests.
  • Upsell games and promote play.
  • Operate all major attractions.
  • Handle guest inquiries effectively.
  • Communicate operational problems.
  • Assist in restocking the store.
Good to have:
  • Some customer service experience preferred.
  • Problem-solving skills.
  • Good communication skills.
  • Ability to manage a counter.

Job Details

Work location:

Whitby Centrum Playdium

City:

Whitby

What you will do:

Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s set to expand from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and have peaked your interest – let’s tell you a bit about this revolutionary new concept called Playdium.

The new Playdium is 30,000 square feet of games and food for teens, kids and families to explore, connect and play. Featuring state of the art Virtual Reality, bowling, ropes course, video and redemption games. The Amusement Cashier will be responsible for promoting an outstanding entertainment experience to our guests in accordance with Playdium standards of operation.

Playdium will be an unbeatable amusement and gaming experience. Perfect for groups of friends and families to engage in friendly competition, celebrate special occasions or simply hang out. Featuring fresh food options at a sit-down family restaurant, and fast casual dining, both accommodating for all types of occasions.

The Amusement Host will be responsible for promoting an outstanding entertainment experience to our guests in accordance with the Playdium standards of operation. The Amusement Host is considered a subject matter expert on gaming within the facility and can help answer and/or curate the gaming experience for both experienced and non-experienced gamers. The Amusement Host will be trained in various areas of the building including but not limited to; bowling, virtual reality and the ropes course.

Cineplex Entertainment, headquartered in Toronto, Ontario, is currently recruiting for the position of Player - Seasonal – Playdium Whitby, reporting to the Service Manager. This position will be based at our Playdium Whitby location at 75 Consumer Drive, Whitby, Ontario.

Job Duties:

  • Ensure games are clean and well maintained for the guests.
  • Ensure all safety procedures are followed.
  • Delivers exceptional service and entertainment experience to guests.
  • Up sells games by showing guests game operations, encouraging guests to play and creating an overall fun, playful environment for them.
  • Operates all major attractions.
  • Set up and tear down for functions, events and activities.
  • Ensures that guests are aware of pricing for special events, promotions and daily events.
  • Ensures that guests adhere to safety policies and procedures.
  • Effectively handle and relay all guest inquiries, questions, and concerns to Management.
  • Communicates operational problems to Management.
  • Assist in re-stocking of Redemption store.
  • Ensures individual stations are clean and fully operational.
  • Other duties as required.

Requirements:

  • Ability to complete tasks with attention to detail.
  • Candidates must be the required age of majority or older.
  • Some experience with customer service preferred.
  • Problem solving skills.
  • Good communication skills.
  • Ability to manage a counter and its contents.

Work Conditions:

  • Working varied shifts
  • Working alone for full shifts.
  • Standing for long periods of time.
  • Bend and lift up to 50 lbs.
  • Working with guests of all ages.

Inclusion & Diversity 

Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. 

Life at Cineplex:

Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies – operating The Rec Room, Canada’s favourite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families.

At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully-integrated, diversified and growing organization with exciting career opportunities in our locations and corporate functions. Grow with us and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media (Cineplex Media), consumer loyalty (SCENE), finance, human resources, technology, amusement solutions (Player One Amusement Group), and more.

  

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence. 

We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you. 

Learn more about our businesses through the links below. 

  

Cineplex | Cineplex Digital Media |  | Cineplex Media | Cineplex Store | Player One Amusement Group | Playdium | The Rec Room | SCENE 

Interested applicants, please apply today.

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.

No Agency Calls Please

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. 

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com.

While we appreciate all interest, only those candidates selected for an interview will be contacted. 

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We are driven by a united passion for delivering exceptional experiences. Become part of our award-winning culture! Our next evolution starts with you.

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