Pre-Screening Coordinator
Job Summary
Job Description
Accurate Background is seeking a Pre-Screening Coordinator to review submitted CVs for accuracy, consistency, and completeness, identifying and flagging discrepancies. The role involves managing, evaluating, and executing exceptions raised by clients that deviate from standard processes or policies, acting as a liaison between internal teams and clients to ensure efficient and compliant handling of exceptions. The coordinator will also be responsible for managing and processing work items across multiple operational queues, requiring flexibility, accuracy, and strong time management skills to meet defined timelines and maintain high quality. The position is open to rotational or permanent night shifts as per business requirements.
Must have:
- Review CVs for accuracy, consistency, and completeness
- Identify and flag discrepancies
- Manage and evaluate client exceptions
- Act as liaison between internal teams and clients
- Process work items across multiple queues
- Flexibility, accuracy, and time management
- Open to rotational or night shifts
- Graduate or +12 education
- Minimum 2+ years of international process experience
- Good communication skills
4 skills required
Job Details
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.
Role and Responsibilities:
- Review the submitted CV to ensure accuracy, consistency, and completeness.
- Identify and flag any discrepancies or gaps for further investigation.
- Managing, evaluating, and executing exceptions raised by client that deviate from standard process or policies.
- This position acts as a liaison between internal teams and the client, ensuring that exceptions are handled efficiently, documented thoroughly and in compliance with contractual obligations.
- Responsible for managing and processing work items across multiple operational queues.
- This role requires flexibility, accuracy and strong time management skills to ensure tasks are completed within defined timeline while maintaining high quality standards.
- Open to work in rotational shift or permanent night shift as per business requirements.
Skills and Qualifications:
- Graduate or +12 from any stream
- Minimum 2+ years of related experience in handling international processes.
- Good communication skills
The Accurate Way:
We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave.
Take ownership.
Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.
Be open.
Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.
Stay curious.
Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.
Work as one.
Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed.
About Accurate Background:
Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe.
Special Notice:
Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com.
- Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts.
- Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format.
- Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.
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