Who we are:
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
Who we seek:
We’re looking for a Principal Customer Success Architect to join our Customer Success Team, reporting to the VP, of Customer Success. Ideal candidates are self-driven with strong consultative skills and highly versed in the data security and privacy domains, relishing the challenge of navigating through complex dynamics and ensuring every ounce of value from BigID’s platform is achieved. As the technical point of contact, you will become the trusted product advisor for our customers, identifying strategies that unlock business value, and expand product adoption, resulting in increased customer satisfaction and loyalty.
What you’ll do:
What you’ll bring:
Our Values:
We look for people who embody our values - Care, Do,Try & Shine.
The annual base salary range is $165,000 – $195,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.
BigBenefits:
💻 Work from home with a global remote-first community
Global Culture Corner
Flexible PTO and Quarterly Volunteer Days
💸 Equity Participation
100% employer-covered medical, dental, and vision options available to you
🐶 Additional insurance benefits like pet insurance and legal assistance
📚 Learning & Development Opportunities
Fidelity Employer Sponsored 401K
Paid Parental Leave
#LI-Remote
#LI-KL1
We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.
CPRA Employee Privacy Notice: CA
BigID is an E-Verify Participant.
BigID is a leader in data security, privacy, compliance, and governance: enabling organizations to proactively discover, manage, protect, and get more value from their data in a single platform for data visibility and control.
Customers use BigID to reduce their data risk, automate security and privacy controls, achieve compliance, and understand their data across their entire data landscape: including multicloud, hybrid cloud, IaaS, PaaS, SaaS, and on-prem data sources
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