Principal Software Engineer, Delivery Services

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

The Toast Delivery Services team enables restaurants to build thriving, profitable first party delivery channels while growing Toast's consumer business. As a Principal Software Engineer, you'll play a pivotal role in enabling seamless integrations with third-party delivery providers, helping restaurants offer direct delivery through Toast’s Online Ordering channels. This is an exciting opportunity to contribute to a high-impact service focused on optimizing experiences for our restaurants and the customers who order from them.

About this roll*: As a Principal Software Engineer on our team, you will:

We are looking for a visionary engineer who is motivated by these challenges and eager to transform our first and third-party delivery architecture to meet the dynamic needs of our customers and our rapidly growing business. As a Principal Software Engineer on the Toast Delivery Services  team, you will take ownership of this essential function, making strategic technical decisions that enhance our capabilities and ensure scalability. You will have the opportunity to make a huge impact in a critical space. Your leadership will drive excellence within the team and influence our broader engineering community, setting new standards and contributing to our collective success.

• Lead the evolution of our Delivery architecture and data models, delivering scalable solutions that have significant business impact.
• Define and implement frameworks and processes that guarantee the quality, resilience, and scalability of our user experiences
• Develop and execute technical strategies to solve complex business challenges, leveraging data-driven decisions to prioritize impactful changes
• Establish guiding technical and delivery principles that influence engineering practices across the broader engineering organization.
• Mentor and guide engineers, fostering a culture of continuous improvement, inclusivity, and engineering excellence.
• Build and maintain strong partnerships across lines of business, aligning technical solutions with strategic objectives.

Do you have the right ingredients*? 

• Understanding of distributed event-driven systems
• Proven track record of technical leadership and collaboration on complex projects
• Hands-on experience building backend applications using Java, Kotlin, Scala, or other object oriented language(s)
• Expertise in database schema design; Familiarity with DynamoDB not required but a plus
• Passionate about solving complex problems and delivering impactful, scalable solutions
• Respectful, empathetic, and humble
• Has a growth mindset with an emphasis on improving yourself and your team
• Balances getting things done with platform stability

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required