Product Director, LiveOps

PRODUCT MANAGEMENT

What We Do

Product Management partners with game development, publishing, marketing, and platform teams to provide a data and market-driven view of product strategy that aligns with business goals. As part of Epic’s Growth Team, we use our product expertise to identify and drive growth levers to grow our player base and business.

What You'll Do

As a Product Director, you will collaborate with cross-functional team members to drive engagement and monetization initiatives across our suite of products and businesses. You will use both creative and analytical skills to identify opportunities, define product strategy, support roadmap development, execute live operations, and contribute to strategic planning relevant to the LiveOps space.

In this role, you will

• Define and drive efforts to expand Online’s telemetry for 3P partners
• Develop a multi-year roadmap and strategy to extend Epic’s product offerings around LiveOps across mobile, PC, and console, in support of both developers and gamers
• Effectively communicate with stakeholders, including users/developers, technical teams, and management, to gather requirements, and explain technical designs / features
• Define measurable feature and initiative goals as well as create detailed business and product requirements that are used to guide design and technical specifications
• Collaborate with team members to assess technical viability, test new technology, and explore design options
• Collaborate with marketing, legal, and other partners on go-to-market strategies and execution for major product releases

What we're looking for

• 8+ years of Product Management experience across both Console/PC and Mobile gaming
• Understanding of the major gaming platforms and the differences in player expectations on each of those platforms
• Experience with LiveOps and related gaming telemetry and monitoring systems
• Experience simplifying ambiguous problem spaces to drive alignment with stakeholders
• A passion for games and a deep understanding of growth, retention, and monetization principles and mechanics as it relates to 3rd party developers
• A desire to enable developers to ship the best titles without barriers, enabling shared experiences across all platforms
• Experience architecting and leading innovative, complex game platform/development products
• Experience collaborating with a variety of strategic stakeholders to bring a product vision to life
• Deep knowledge of both developer and user behavioral trends and priorities
• Experience in collaborating with design teams to design, document, and build systems for scalable and consistent user interfaces

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.