Product Director, LiveOps

5 Months ago • 8 Years +
Live Ops

Job Description

As a Product Director, LiveOps at Epic Games, you'll collaborate with cross-functional teams to drive engagement and monetization. Responsibilities include defining efforts to expand online telemetry for third-party partners, developing a multi-year roadmap for LiveOps offerings across platforms, communicating with stakeholders, defining feature goals, collaborating on technical viability and design, and working with marketing on go-to-market strategies. You'll leverage creative and analytical skills to identify growth opportunities and contribute to strategic planning within the LiveOps space. The role requires a deep understanding of gaming platforms, LiveOps, telemetry systems, growth, retention, and monetization principles, and a passion for enabling developers to create successful games.
Good To Have:
  • Experience with 3rd party developer relations
  • Experience architecting complex game platform products
  • Deep knowledge of developer & user behavioral trends
Must Have:
  • 8+ years Product Management experience (Console/PC & Mobile gaming)
  • Understanding of major gaming platforms & player expectations
  • LiveOps & gaming telemetry experience
  • Problem-solving & stakeholder alignment skills
  • Passion for games & growth/monetization principles
Perks:
  • 100% employer-paid benefits (except PMI for dependents)
  • Pension
  • Private medical insurance
  • Health care cash plan
  • Dental insurance
  • Disability and life insurance
  • Critical illness coverage
  • Cycle to work scheme
  • Flu shots
  • Health checks
  • Meals
  • Robust mental well-being program

Add these skills to join the top 1% applicants for this job

team-management
cross-functional
unreal
talent-acquisition
game-texts
product-vision
live-operations

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

PRODUCT MANAGEMENT

What We Do

Product Management partners with game development, publishing, marketing, and platform teams to provide a data and market-driven view of product strategy that aligns with business goals. As part of Epic’s Growth Team, we use our product expertise to identify and drive growth levers to grow our player base and business.

What You'll Do

As a Product Director, you will collaborate with cross-functional team members to drive engagement and monetization initiatives across our suite of products and businesses. You will use both creative and analytical skills to identify opportunities, define product strategy, support roadmap development, execute live operations, and contribute to strategic planning relevant to the LiveOps space.

In this role, you will

  • Define and drive efforts to expand Online’s telemetry for 3P partners
  • Develop a multi-year roadmap and strategy to extend Epic’s product offerings around LiveOps across mobile, PC, and console, in support of both developers and gamers
  • Effectively communicate with stakeholders, including users/developers, technical teams, and management, to gather requirements, and explain technical designs/features
  • Define measurable feature and initiative goals as well as create detailed business and product requirements that are used to guide design and technical specifications
  • Collaborate with team members to assess technical viability, test new technology, and explore design options
  • Collaborate with marketing, legal, and other partners on go-to-market strategies and execution for major product releases

What we're looking for

  • 8+ years of Product Management experience across both Console/PC and Mobile gaming
  • Understanding of the major gaming platforms and the differences in player expectations on each of those platforms
  • Experience with LiveOps and related gaming telemetry and monitoring systems
  • Experience simplifying ambiguous problem spaces to drive alignment with stakeholders
  • A passion for games and a deep understanding of growth, retention, and monetization principles and mechanics as it relates to 3rd party developers
  • A desire to enable developers to ship the best titles without barriers, enabling shared experiences across all platforms
  • Experience architecting and leading innovative, complex game platform/development products
  • Experience collaborating with a variety of strategic stakeholders to bring a product vision to life
  • Deep knowledge of both developer and user behavioral trends and priorities
  • Experience in collaborating with design teams to design, document, and build systems for scalable and consistent user interfaces

EPIC GAMES + EPIC BENEFITS = EPIC LIFE

We pay 100% for benefits except for PMI (for dependents). Our current benefits package includes pension, private medical insurance, health care cash plan, dental insurance, disability and life insurance, critical illness, cycle to work scheme, flu shots, health checks, and meals. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.

ABOUT US

Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy .

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found .

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