Product & Engineering Operations

1 Month ago • 6-8 Years • Product • $170,000 PA - $215,000 PA

Job Summary

Job Description

Sierra is seeking a Product & Engineering Operations professional to manage planning cycles, roadmap workflows, initiative tracking, and sprint planning. The role involves designing and optimizing processes like product reviews and retrospectives, building operational artifacts such as roadmaps and dashboards, and coordinating cross-functional initiatives. Responsibilities include partnering with product and engineering leads on goal-setting frameworks and analyzing operational data to identify improvements. The ideal candidate should have 6-8+ years of experience in Product Operations, Business Operations, or Technical Program Management within a high-growth, product-led company, with a proven ability to scale processes from scratch. Strong organizational, communication, and analytical skills are essential. Experience at an early-stage startup, familiarity with OKR frameworks, or a background in product management/engineering/consulting are a plus.
Must have:
  • 6-8+ years in Product Ops/Biz Ops/TPM
  • Build and scale operational processes
  • Highly organized and methodical
  • Excellent written/verbal communicator
  • Comfortable with tools like Linear, Figma
  • Strong analytical instincts
Good to have:
  • Startup experience
  • OKR framework familiarity
  • Product analytics platform experience
  • Background in product/eng/consulting
Perks:
  • Flexible Paid Time Off
  • Medical, Dental, Vision
  • Life Insurance
  • Disability Benefits
  • Retirement Plan with Match
  • Parental Leave
  • Fertility and family building benefits
  • Lunch, snacks, coffee
  • Discretionary Benefit Stipend
  • Free alphorn lessons

Job Details

About us

  • At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London.

  • We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.

  • Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. 

What you’ll do

  • Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives

  • Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity

  • Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned

  • Coordinate cross-functional initiatives that span Product, Eng, Design, GTM, and Ops teams—driving alignment, timelines, and accountability

  • Partner with product and eng leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution

  • Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes

  • Continuously document and improve our operational playbook so we can scale with quality and intention

What you’ll bring

  • 6-8+ years of experience in Product Operations, Business Operations, or Technical Program Management in a high-growth, product-led company

  • Proven track record building and scaling operational processes from scratch

  • Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations

  • Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels

  • Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick

  • Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus

Even better…

  • Experience at an early-stage startup or scaling product org

  • Familiarity with OKR frameworks, roadmap tools, or product analytics platforms

  • Background in product management, engineering, or consulting/strategy with deep operational exposure

Our values

  • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.

  • Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.

  • Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.

  • Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.

  • Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.

What we offer

We want our benefits to reflect our values and offer the following to full-time employees:

  • Flexible (Unlimited) Paid Time Off

  • Medical, Dental, and Vision benefits for you and your family

  • Life Insurance and Disability Benefits

  • Retirement Plan (e.g., 401K, pension) with Sierra match

  • Parental Leave

  • Fertility and family building benefits through Carrot

  • Lunch, as well as delicious snacks and coffee to keep you energized 

  • Discretionary Benefit Stipend giving people the ability to spend where it matters most

  • Free alphorn lessons

These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.

Be you, with us

We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Similar Jobs

Demandbase - Software Engineer 2 (Data Platform)

Demandbase

Hyderabad, Telangana, India (On-Site)
3 Months ago
undefined - Manager, Marketing

Raleigh, North Carolina, United States (On-Site)
2 Months ago
Blazesoft - SEO Editor

Blazesoft

Vaughan, Ontario, Canada (On-Site)
4 Months ago
Grammarly - Engineering Manager, Growth

Grammarly

Berlin, Berlin, Germany (Hybrid)
1 Month ago
Marvell - Commercial Contracts Specialist

Marvell

Santa Clara, California, United States (On-Site)
1 Year ago
Everlaw - Senior Product Lead

Everlaw

Oakland, California, United States (On-Site)
1 Month ago
Polygon Labs - Senior Product Counsel

Polygon Labs

United States (Remote)
4 Months ago
cirrus logic - Product Test Technician

cirrus logic

Edinburgh, Scotland, United Kingdom (On-Site)
2 Months ago
Haleon - Senior Product Expert AP-VIM

Haleon

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Social Discovery Ventures - Product Owner

Social Discovery Ventures

Serbia (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

bytedance - Senior Software Engineer - IaaS AI Infra

bytedance

San Jose, California, United States (On-Site)
4 Months ago
gitlab - Senior Site Reliability Engineer

gitlab

Canada (Remote)
4 Weeks ago
NCR Atleos - Software Quality Engineer

NCR Atleos

Mumbai, Maharashtra, India (On-Site)
3 Months ago
Excel Hr solutions - Solution Architect

Excel Hr solutions

Navi Mumbai, Maharashtra, India (Remote)
2 Years ago
smarsh - Senior Corporate Counsel

smarsh

Atlanta, Georgia, United States (Remote)
4 Weeks ago
Western Digital - Intern - Business Systems Analyst

Western Digital

Prachin Buri, Thailand (On-Site)
4 Months ago
bytedance - Strategy Manager

bytedance

(On-Site)
3 Months ago
Zscaler - Product Support Engineer III - DLP

Zscaler

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
Rippling - Senior Engineering Manager - Time Mobile

Rippling

San Francisco, California, United States (On-Site)
2 Weeks ago
Apple - Firmware Sensing & Manager

Apple

Los Angeles, California, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in San Francisco, California, United States

Egnyte - Renewal Manager - Commercial

Egnyte

United States (Remote)
2 Weeks ago
Toast - Sales District Manager, Toast Retail

Toast

Richmond, Virginia, United States (Remote)
1 Month ago
Cadence - Software Engineer (C++, Numerical Analysis, EDA)

Cadence

Boston, Massachusetts, United States (On-Site)
1 Month ago
Square - Delivery Driver

Square

Albuquerque, New Mexico, United States (On-Site)
1 Month ago
Match Group - Senior Product Manager

Match Group

Dallas, Texas, United States (Hybrid)
3 Months ago
Sailpoint - Principal Engineer - Atlas Platform

Sailpoint

Austin, Texas, United States (Hybrid)
2 Months ago
DraftKings - Analyst II, Sportsbook Pricing

DraftKings

Boston, Massachusetts, United States (On-Site)
3 Weeks ago
Epic Games - Senior Counsel, IP

Epic Games

Cary, North Carolina, United States (On-Site)
6 Months ago
Hedra - Technical Recruiter

Hedra

San Francisco, California, United States (On-Site)
4 Months ago
LLNL - General Ledger & Financial System Accountant (Mid/Senior)

LLNL

Livermore, California, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Product Jobs

Motorola solutions - Product Owner - PremierOne

Motorola solutions

Brazil (Remote)
2 Weeks ago
Ubisoft - Product Marketing Intern

Ubisoft

Singapore (Hybrid)
3 Months ago
Scout - Senior Specialist, Product Support & Safety

Scout

Columbia, South Carolina, United States (On-Site)
3 Months ago
zoox - Recruiter, Business and Product

zoox

Foster City, California, United States (Hybrid)
1 Month ago
Wolters Kluwer - Senior Product Marketing Specialist (m/f/d)

Wolters Kluwer

London, England, United Kingdom (Hybrid)
2 Weeks ago
Playtika - Product Security Team Leader

Playtika

Israel (On-Site)
8 Months ago
Palo Alto Networks - Product Integration Lead, Incident Recovery Operations

Palo Alto Networks

California, United States (Remote)
2 Months ago
Homa Games - Director of Product, Hybridcasual

Homa Games

United Kingdom (Remote)
4 Months ago
Notion - Product Counsel

Notion

San Francisco, California, United States (On-Site)
2 Months ago
binance - Product Operation (Exchange Operation)

binance

Taipei City, Taiwan (Hybrid)
3 Years ago

Get notifed when new similar jobs are uploaded

About The Company

San Francisco, California, United States (On-Site)

San Francisco, California, United States (On-Site)

San Francisco, California, United States (On-Site)

London, England, United Kingdom (On-Site)

New York, United States (On-Site)

London, England, United Kingdom (On-Site)

San Francisco, California, United States (On-Site)

New York, United States (On-Site)

San Francisco, California, United States (On-Site)

Atlanta, Georgia, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Sierra

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug