Product Manager

At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG, UNTIL IT’S GG FOR ALL”. We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans and heroes

The purpose of the Product Manager role at DreamHack is to manage and oversee one or many product or product components of a DreamHack festival. The key objective is to contribute to the overall success of a festival. This role is essential for driving innovation, improving product performance, and managing internal & external stakeholder partnerships while supporting strategic objectives. This includes collaboration with various departments, managing the product lifecycle, and continuously enhancing the experience at our shows through strategic planning, effective communication, and proactive problem-solving.

Responsibilities

1. Create and communicate the product vision for a specific product or product component of a festival to all stakeholders. 

2. Lead a workgroup with relevant stakeholders to ensure the product or product component comes to life, including but not limited to:

Defining the scope of work with event operations & project management teams

Collaborating with commercial teams to commercialize products & product components

Liaising with marketing to ensure maximum awareness and conversion to visitors

3. Ensure that allocated budget is utilized, planned, and not exceeded.

4. Responsible for gathering and prioritizing product requirements and ensuring that the product supports the festival’s overall strategy and goals.  

5.Monitor industry trends & product performance, gather feedback from customers, and make recommendations for ways forward to ensure our festivals are providing the best possible content and experience for our attendees & partners.

6.Produce relevant documentation to aid in communication, planning, execution, reporting and repeatability at future festivals.

7. Mitigate potential risks, solving problems efficiently, and escalating issues proactively, to ensure the product comes to life.

8. Other: Perform other tasks within the scope of the role.

The products or product components for each specific festival are decided together with the relevant Director of Festivals, and is subject to change before and after each festival lifecycle.