Product Manager

Impact

Shipt is growing and looking for a Product Manager to join our Fulfillment team. We are a multi-sided marketplace of Shoppers, Customers, and Retail partners, with the Fulfillment team being the linchpin. Our trustworthy Shoppers care as much as our Customers about the items they purchase, making Shipt stand out from our competitors. Shipt strives to ensure that our shoppers find meaningful work, a sense of community, and flexibility as gig-economy workers.

This role lies at the intersection of technology, analytics, and business operations to enable a strong partnership between our marketplace verticals. We’re looking for a data-driven and empathetic Product Manager to lead the development of our Shopper Pay and Batching systems—the core engines that influence Shopper earnings, satisfaction, and efficiency.Your work will directly impact Shoppers’ trust in the platform and the company’s ability to balance service quality with operational cost. You’ll collaborate closely with engineering, data science, ops, and marketplace teams to build fair, scalable, and transparent systems that drive both shopper engagement and business results.

What You’ll Need to Be Successful

• 3+ years of product management experience in logistics, retail, gig-based multi-sided marketplace, ideally on the supply side.
• Experience in creating a vision and strategy with engineering, data science, and operations partners, getting buy-in throughout the organization up to the executive level, and inspiring a team to execute it.
• Obsession with drawing insights using data, experience in defining product features and success metrics, and using metrics to drive decisions.
• Own and maintain the backlog, facilitate planning and execution of prioritized work, and share readouts of progress toward goals.
• Collaborate with other teams to discover and manage dependencies and roadmap deliverables.
• Demonstrate exceptional communication skills, ability to influence others, data-driven thinking, and eagerness to raise the bar for product management across the company.
• A positive attitude, willingness, and grit to work in a hyper-growth environment.

Work Arrangement

Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.