Product Manager – UPI Autopay (Paytm App)
Job Summary
Job Description
Paytm is seeking a driven and data-oriented Product Manager to lead and scale the UPI Autopay experience on the Paytm App. This role involves building seamless, high-performing, and innovative products for recurring payments in collaboration with technology service providers and internal stakeholders. Key responsibilities include defining product vision, strategy, and roadmap; coordinating with multiple technology service providers for feature integration; monitoring and improving success rates of mandate creation and execution; identifying and addressing user experience gaps; analyzing user journeys and transaction data for data-led product decisions; identifying new opportunities for UPI Autopay adoption; and ensuring compliance with NPCI UPI Autopay guidelines and participation in new NPCI initiatives.
Must have:
- 4-8 years of overall experience
- At least 3 years in product management
- Prior experience in payments (UPI or recurring)
- Manage cross-functional teams (tech, design, ops, compliance)
- Strong analytical mindset with data tools proficiency
- Manage external partners and vendors
- Excellent communication and stakeholder management
- Self-starter in a fast-paced environment
Good to have:
- Experience in consumer fintech
- Understanding of UPI switch architecture
- Exposure to billing/subscription products
Perks:
- At the forefront of digital payments innovation in India
- Build products touching millions of lives
- Solve complex technical and operational problems
- Shape the future of UPI Autopay
10 skills required
Job Details
Job Title: Product Manager – UPI Autopay (Paytm App)
Experience: 4–8 years
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the Role:
We are looking for a highly driven and data-oriented Product Manager to own and scale the
UPI Autopay experience on the Paytm App. This role is central to growing Paytm’s footprint
in recurring payments by building seamless, high-performing, and innovative products in
collaboration with various TSPs (Technology Service Providers) and internal stakeholders.
Key Responsibilities:
Product Ownership: Drive the vision, strategy, roadmap, and execution for UPI
Autopay on the Paytm App across different use cases (subscriptions, billers,
investments, OTT, etc.).
Partner Collaboration: Coordinate with multiple TSPs (for different handles like
@ptsbi, @ptaxis, @ptyes, @ptybl, @paytm) to design, develop, and integrate UPI Autopay flows and features.
Success Rate Monitoring: Work with engineering, QA, and switch teams to
continuously monitor and improve success rates and reliability of mandate creation and execution.
User Experience: Identify UX gaps and work with design and research teams to
enhance discoverability, trust, and ease-of-use for UPI Autopay flows.
Data & Insights: Analyze user journeys, funnel drop-offs, transaction data, and feedback to drive data-led product decisions. Define and track key metrics like success rate, activation rate, drop-offs, churn, etc.
Market Expansion: Identify new opportunities and segments for UPI Autopay
adoption, drive merchant and category-specific customizations, and work with GTM teams to grow market share.
Compliance & NPCI Alignment: Ensure product compliance with NPCI UPI Autopay guidelines, participate in new NPCI initiatives (like e-mandate on RuPay Credit, One time mandates, BIMA ASBA, etc.), and manage regulatory approvals where required.
What We’re Looking For:
4–8 years of overall experience, with at least 3 years in product management.
Prior experience in payments (preferably UPI or recurring payments) is strongly
preferred.
Hands-on experience managing cross-functional teams – tech, design, operations,compliance.
Strong analytical mindset with proficiency in data tools (SQL, Mixpanel, Looker, etc.) and wireframing user journey tools (Figma, Whimsical, Balsamiq, etc)
Ability to manage external partners and vendors (TSP, PSPs, NPCI) and launch
features in collaboration with growth, business and marketing
Excellent communication, documentation, and stakeholder management skills.
Self-starter who thrives in a fast-paced, ambiguous, high-growth environment.
Good to Have:
Experience in consumer fintech or large-scale transactional platforms.
Understanding of UPI switch architecture or direct bank integrations.
Exposure to billing/subscription-based products or ecosystems.
Why Join Us?
At Paytm, you'll be at the forefront of digital payments innovation in India. If you love
building products that touch millions of lives, solving complex technical and operational
problems, and want to play a key role in shaping the future of UPI Autopay – we want to
hear from you!
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