Product Operations Program Manager

3 Days ago • All levels

Job Summary

Job Description

As a Program Manager, you will be crucial in developing the product operations strategy and ensuring smooth teamwork. Key responsibilities include: optimizing processes for SaaS product management, improving workflows, and boosting team efficiency; fostering collaboration between product and field teams such as Sales, Go-to-Market, and Customer Success for product launches and feedback; promoting a data-driven culture through the use of KPIs; and boosting adoption of new features by creating educational programs.

Job Details

The Product Operations team is committed to driving excellence at scale. As a Program Manager, you’ll play a pivotal role in shaping our product operations strategy and ensuring seamless collaboration across teams.

Responsibilities: 

  • Optimize Processes: Implement and improve SaaS product management methodologies, streamline workflows, and boost team efficiency.

  • Drive Collaboration: Align product and field teams (Sales, GTM, Customer Success) around launches, feedback, and feature rollouts.

  • Promote Data-Driven Culture: Use data and KPIs to guide product decisions and strategy.

  • Boost Adoption: Develop programs to increase awareness, education, and usage of new features and products.

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About The Company

CyberArk is a global leader in identity security, focused on securing access to critical assets and data. Their mission is to protect organizations from cyber threats by providing a comprehensive platform for identity and access management. CyberArk's solutions include privileged access management, workforce identity, and customer identity, helping organizations to protect their digital assets. They have a global presence with a large number of employees worldwide.
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