Product Owner

The Product Owner at Zelis will lead scrum teams, define product vision and roadmap, and collaborate with stakeholders to align with strategic goals. Responsibilities include planning and prioritizing product backlogs, developing detailed feature specifications, assessing value, and mitigating roadblocks. The role requires 5+ years in product development, in-depth agile knowledge, strong communication, analytical, and problem-solving skills, and effective stakeholder management.

Must Have

• Lead team scrums to define product vision, roadmap, and growth opportunities.
• Collaborate with internal and external contacts to analyze needs and align product roadmap to strategic goals.
• Work closely with product managers and business teams to create and maintain product backlog according to business value or ROI.
• Plan and prioritize product development and product feature backlog.
• Develop detailed product feature specifications and ensure they’re clearly understood by relevant teams.
• Assess value, develop cases, and prioritize stories, epics, and themes to ensure work aligns with product strategy.
• Mitigate roadblocks to achieving sprint/release goals.
• Lead the product-release plans and set expectations for delivery of new functionalities.
• Serve as product ambassador internally and externally, sharing knowledge and answering questions.
• Five or more years of experience in product development.
• In-depth knowledge of agile methodology for project management.
• Understanding of business value related to features and functions.
• Outstanding communication, presentation, and leadership skills.
• Sharp analytical and problem-solving skills.
• Ability to effectively manage conflicting needs of stakeholders.

Good to Have

• Bachelor’s degree (or equivalent) in related discipline.
• Proficiency with applicable project management tools and technology.

Perks & Benefits

• Collaborative work culture
• Leadership development
• Global exposure
• Hybrid work flexibility
• Comprehensive healthcare benefits
• Financial wellness programs
• Cultural celebrations

About Us

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.

Position Overview

Objectives of this role

• Lead team scrums to define product vision, roadmap, and growth opportunities, and communicate with stakeholders throughout the project
• Collaborate with internal and external contacts to analyze needs and align product roadmap to strategic goals
• Work closely with product managers and business teams to create and maintain product backlog according to business value or ROI
• Remain up to date on trends and best practices for agile project management

Responsibilities

• Plan and prioritize product development and product feature backlog
• Develop detailed product feature specifications and ensure they’re clearly understood by relevant teams
• Assess value, develop cases, and prioritize stories, epics, and themes to ensure work aligns with product strategy
• Mitigate roadblocks to achieving sprint/release goals
• Lead the product-release plans and set expectations for delivery of new functionalities
• Serve as product ambassador internally and externally, sharing knowledge and answering questions

Required skills and qualifications

• Five or more years of experience in product development
• In-depth knowledge of agile methodology for project management
• Understanding of business value related to features and functions
• Outstanding communication, presentation, and leadership skills
• Sharp analytical and problem-solving skills
• Ability to effectively manage conflicting needs of stakeholders

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in related discipline
• Proficiency with applicable project management tools and technology

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com.