Business Unit:

Company Details:

Job Details:

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Develop and manage detailed project plans, timelines, and budgets.
• Lead cross-functional teams to deliver IT projects aligned with business goals.
• Oversee asset refresh projects ensuring operation is maintained.
• Ensure compliance with ITIL processes including incident, change, and configuration management.
• Identify project risks and implement mitigation strategies.
• Facilitate change management processes and stakeholder communications.
• Track project performance using tools such as Jira, MS Project, and ServiceNow.
• Manage vendor relationships and third-party integrations.
• Conduct post-project evaluations and implement continuous improvement practices
• Oversee budgets, resource allocation, and procurement.
• Collaborate with engineering, quality, and corporate IT teams.

Minimum Job Requirements:  

Qualifications Required:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• 5+ years of experience in IT project management.
• Strong understanding of ITIL frameworks and project lifecycle methodologies.
• Certifications: PMP, SCRUM Master, or ITIL.
• Proficiency in project management tools (e.g., Jira, MS Project, ServiceNow).
• Excellent leadership, communication, and stakeholder management skills.

Preferred:

• Experience in transit, engineering, or manufacturing environments.
• Familiarity with Agile, PRINCE2, or hybrid project methodologies.
• Experience with fare collection systems or mobile ticketing platforms.
• Membership in a professional body (e.g., PMI, APM).

Personal Attributes

• Self-motivated and proactive with a strong attention to detail.
• Adaptable team player with excellent interpersonal skills.
• Strong customer service orientation.
• Ability to manage multiple priorities in a fast-paced environment.

Worker Type: