Project Specialist I

At Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one. Our medical imaging solutions streamline the flow of information, simplifying complex processes, maximizing efficiencies, and shining a light on the unknown. We empower physicians to get patients the answers they need faster and improve outcomes for everyone. With more accessible imaging, we are getting patients out of the dark.  

Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across four countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report.

Purpose
Intelerad is a leading global provider of enterprise imaging solutions. Our team which includes personnel in the United States, Canada, India, the United Kingdom and Australia are united in our mission to advance the future of medical imaging with a unified architecture that connects physicians and clinical staff across departments and borders.

We are seeking a Project Specialist I who is responsible for successfully leading small projects delivering Radiology and/or Cardiology Healthcare IT solutions.  The role will require coordination of Professional Services resources, schedule management of project deliverables, customer issue resolution, creation of project plans, status reports and project documentation, as well as cross-functional collaboration.  This role will deliver under tight timelines while managing multiple small projects and supporting senior team members for Intelerad’s Professional Services team. Additionally, this role will work to manage and oversee project financial management and successful project deliveries within time and budget.

The focus and mission of this role is to proactively ensure customer projects achieve the desired results at all stages of their journey with our products, realizing the full value of our software and services.

Responsibilities
Leadership

• Assist in Project Planning for small projects
• Schedule Management under guidance
• Support Implementation Team Coordination
• Assist with Customer Issue Resolution
• Create and distribute status reports, meeting minutes and project documentation
• Participate and guide cross-departmental coordination
• Plan, update and execute project plans

Client Relationship

• Act as the primary point of contact for small customer projects
• Foster trust in successful delivery of milestones that are essential to on-time and on-budget project completion
• Initiate and manage the delivery of products and services under the supervision of leadership & senior project team members.
• Prepare, manage and communicate key information on client projects on a regular basis to key stakeholders both internally and externally

Travel Requirements
This position requires up to 10% of travel, mainly throughout North America

Employment Prerequisites

• Associate’s degree or equivalent experience
• 1-3 years of experience in customer facing planning & delivery related roles
• Must be able to qualify for CAPM certification within 18 months of service

Desired Competencies

• Ability to build relationships with clients at operational levels
• Demonstrate collaborative partnership with internal and external stakeholders
• Strong communication, negotiation, and leadership skills
• Ability to communicate and build rapport with internal management and other company personnel

All your information will be kept confidential according to EEO guidelines.

All applicants meeting minimum qualifications will be required to complete a 30 minute online assessment as part of your application.

#LI-REMOTE

The base pay for this position ranges from $52,500 per year to $75,000 per year within any geographic market in Canada. Pay may vary depending on job-related knowledge, skills, and experience. Intelerad is a total compensation company. Pay is dependent on the position offered.  Bonus and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, retirement, PTO, and/or other benefits. 

Intelerad is committed to the principles of equal employment. We are committed to complying with all federal, state and local laws providing equal employment opportunities and all other employment laws and regulations. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age , disability and genetic information (including family medical history). Intelerad is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. 

Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act (“ADA”)as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment