QA Analyst

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

We are seeking a highly skilled and motivated QA Analyst to join our team. The ideal candidate will have the ability to collaborate effectively with application development teams while facilitating and assisting end users with test planning and execution. The role requires hands-on test execution experience, as well as a deep understanding of QA best practices and methodologies. Experience with Salesforce and D365 applications is a significant advantage.

What You’ll Do 

Location: This role does require you to be based within commutable distance to one of our main R&D US Based Hubs (Scottsdale, AZ OR Boston, MA, OR Seattle, WA, OR Atlanta, GA OR San Francisco, CA); flexibility to be remote 
Reports to: Director, Program Management 
Direct Reports: N/A 

Collaboration with Development Teams 

• Work closely with application development teams to understand business requirements, technical designs, and workflows. 

• Participate in design reviews to provide feedback from a QA perspective. 

• Identify potential risks and ensure quality standards are integrated throughout the development process. 

End-User Engagement 

• Facilitate and assist end users in developing and executing test plans and test cases. 

• Empathize with the end users to better understand the end to end business process including all manual processes to assist in development and execution of a comprehensive test plan/scenario/cases and scripts. 

• Provide guidance on testing strategies and best practices to ensure comprehensive test coverage. 

• Act as a liaison between technical teams and end users to address concerns and gather feedback. 

Test Planning and Execution 

• Develop end-to-end test planning including execution of test cases, scripts, and scenarios for manual and automated testing. 

• Ability to balance testing and Risk Management 

• Perform functional, regression, integration, and facilitate user acceptance testing. 

• Track, document, and report on testing progress and defects using appropriate tools. 

Quality Assurance Best Practices 

• Ensure adherence to QA standards and practices across all stages of the SDLC. 

• Provide thought leadership on process improvements 

• Collaborate with teams to define and improve testing processes. 

• Participate in root cause analysis of defects to identify areas for improvement. 

Tools and Technology 

• Utilize testing tools for tracking, reporting, and automation as needed. 

• Demonstrate proficiency with QA tools and methodologies, including those used in SalesForce and D365 environments. 

• Stay current with emerging tools and techniques to enhance QA processes. 

What You Bring

Basic Qualifications 

• Bachelor’s degree in computer science, Information Technology, or related field, or equivalent experience. 

• Minimum 5-7 years of experience in software quality assurance, with a focus on test planning and execution. 

• Strong hands-on experience with manual testing; automation experience is a plus. 

• Proven ability to engage with both technical teams and non-technical end users. 

• Experience in testing with ERP and integrations. 

• Familiarity with Salesforce and D365 applications is highly preferred. 

• Proficiency in testing tools and platforms (e.g., JIRA, Azure DevOps, TestRail). 

• Excellent problem-solving, communication, and interpersonal skills. 

• Detail-oriented with a strong commitment to delivering high-quality results. 

Preferred Skills 

• Experience with Agile and DevOps methodologies. 

• Familiarity with performance testing tools. 

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.