QA - IT Lead

Who We Are:

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our products are designed for console gaming systems, PC, and mobile, including smartphones and tablets. We deliver our products through physical retail, digital download, online platforms, and cloud streaming services. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com.

While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.

The Challenge:

Join Take-Two Interactive Software as the Lead for Quality Assurance Operations and be at the forefront of ensuring magnificent IT operations in our Las Vegas QA Studio. Your expertise will keep our testing environments running seamlessly, supporting new game builds across multiple platforms. This role uniquely combines your passion for gaming with your technical prowess, crafting a multifaceted and exciting work environment!

This position follows an onsite work schedule, Monday through Friday.

What You’ll Take On:

• Lead daily IT support for QA testers, team leads, and engineers.
• Handle network and secure remote access.
• Set up and maintain test stations for all platforms.
• Carry out security standards for pre-release content.
• Guide a small team of IT support techs or contractors.
• Streamline tools and processes for QA teams.
• Connect with QA leads and producers to stay ahead of testing needs.
• Build relationships with technical stakeholders and manage escalations to speed delivery.
• Develop automation objectives to help improve performance and speed playtest quality checks.

What You Bring:

• 5+ years of IT experience, including 2 years in a lead role.
• Experience supporting game development and QA teams.
• Strong knowledge of Windows, macOS, Linux, and networking.
• Hands-on experience with gaming consoles, dev/test kits, and PC setups.
• Familiarity with software deployment and version control tools.
• Phenomenal problem-solving instincts and communication skills.
• Ability to manage an ever changing environment with a calm, patient demeanor.
• Visionary outlook and the ability to develop strategic plans to execute in a demanding environment.

Technical Skills:

• Experience with Media Shuttle, Resilio, or secure file delivery systems.
• Proficiency with Microsoft Intune, JAMF, or SCCM.
• Knowledge of Perforce, Git, or Jenkins for build pipelines.
• Familiarity with Okta, Duo, or identity and access management tools.
• Experience with ServiceNow or Jira for ticketing and workflow.

What We Offer You:

• Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
• Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
• Perks. Fitness allowance, employee discount programs, free games & events, stocked pantries. 

Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com 

As an equal opportunity employer, Take-Two Interactive Software, Inc. (“Take-Two”) is committed to fostering and celebrating the diverse thoughts, cultures, and backgrounds of its talent, partners, and communities throughout its organization. Consistent with this commitment, Take-Two does not discriminate or retaliate against any employee or job applicant because of their race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, and genetic information (including family medical history), or on the basis of any other trait protected by applicable law. If you need to report a concern or have questions regarding Take-Two’s equal opportunity commitment, please contact Careers@take2games.com