QA Manager

Job description

We are looking for a QA Manager to oversee the entire QA department, leading a team of QA Leads and testers across multiple franchises, and reporting to the Director of Product Development. As QA Manger you will be responsible for ensuring that we deliver high quality entertainment products on multiple platforms through rigorous testing, strategic planning and close cooperation with other departments.

Dovetail Games are committed to promoting diversity, and all applicants will be considered on their merit, qualifications, competence, and talent regardless of any protected characteristics. At the individuals request, all roles will be considered for part time, term time only and job shares.

With a huge emphasis on our culture and wellbeing you’ll experience an environment where you will be challenged but supported. We have an industry leading work life balance and flexible working is offered from day one! Want to work fully UK based remote as that’s where you do your best work? That is fine by us, though certain roles will require a more hybrid style with time in the office.

Ready to Create Worlds With Us?

If you’ve a passion for QA and the ambition to make a lasting impact on our games, we’d love to hear from you.

Apply now and bring your vision to Dovetail Games!

What you’ll get from us!

Work where you work best – Remote, Hybrid or in Office? You choose!

37.5 hour working week with true flexible working

Collaborative, supportive team environment

Access to the latest tools & tech

Company funded away days and team building

Opportunity to grow and work on much loved titles

Competitive salary and benefits

https://careers.dovetailgames.com/benefits

Job requirements

• Ensure our range of games are of a market-leading quality across multiple platforms and that the QA department adds significant value to our game development process
• Drive continuous improvement within the QA department, adopting best practices and cutting-edge tools
• Lead, mentor and manage the QA team, from QA Leads to Testers
• Foster thorough documentation and knowledge sharing across the QA team
• Maintain and enforce comprehensive QA processes and workflows
• Oversee the creation of detailed work-backs, test plans and reports
• Work closely with the Localisation Manager and the extended Localisation team to promote projects alignment
• Liaise with stakeholders to assess their testing requirements to ensure everyone has the necessary resources to achieve high-quality results
• Provide regular updates about QA progress, challenges, and risks and ensure timely delivery of high-quality releases by maintaining clear communication and strong relationships with cross-functional teams
• Collaborate with senior leadership to align QA objectives with company goals and provide metrics to give accurate indicators of quality
• Forecast QA resource needs and manage internal and external team scaling according to project requirements
• Manage budget for the QA department, ensuring cost-effective allocation of resources
• Evaluate new systems to improve team productivity and provide recommendations where effective software is identified
• Collaborate with external QA vendors to secure outsource support for DTG project delivery where required

What we look for in you.

• Proven QA management experience, ideally leading diverse teams of ten or more
• Substantial experience in a Senior QA or QA Manager position
• Experience of console testing
• Innovative approach to problem solving and proactiveness in addressing issues
• Experience in attracting, selecting and developing staff
• Excellent communication and interpersonal skills, with a proven ability to collaborate across departments
• Passion for video games
• Strong knowledge of Agile processes and tools such as JIRA
• Accountability
• Ability to work in a rapidly changing environment

Beneficial, but not essential requirements:

• Familiarity with Steam, PlayStation, Xbox, Epic Store and Microsoft Game Store and Meta Platforms
• Experience selecting and managing localisation vendors and contractors
• Knowledge of the MS Office suite