QA Software Manual (Production Triage)

3 Days ago • 4 Years + • Quality Assurance

Job Summary

Job Description

PTW seeks a Software QA Manual (Production Triage) for an on-site role in São Paulo, Brazil. Responsibilities include manual software testing, applying and enhancing testing methodologies, test planning, bug scrubbing, troubleshooting, defect submission, generating test reports and metrics, analyzing test results, debugging, communicating results, configuring test environments, and providing technical guidance to peers. The ideal candidate possesses strong analytical and troubleshooting skills, experience in performance testing, proficiency in test tools like Jira, understanding of wireless network topologies, audio/video compression standards, API testing, backend architecture, and iOS/Android testing. 4+ years of Quality Engineering experience is required, along with familiarity with waterfall and agile methodologies.
Must have:
  • 4+ years QE experience
  • Strong analytical & troubleshooting skills
  • Proficient in Jira or equivalent
  • Test planning & execution
  • Defect reporting & analysis
  • Excellent communication skills
Good to have:
  • Performance testing experience
  • Understanding of wireless network topologies
  • Experience with iOS and Android testing
  • API testing expertise
  • Knowledge of audio/video compression
Perks:
  • Competitive remuneration
  • Health insurance
  • Life insurance
  • Private pension
  • Transportation allowance
  • Meal ticket
  • Dynamic work environment
  • Employee wellbeing program
  • Career growth opportunities

Job Details

Description

This job is 100% on-site and does not offer remote work options.

Requires fluent English. Only resumes in English will be considered.

PTW is seeking a Software QA Manual (Production Triage) to join our team. Will be focused on manually testing software.

Requirements

  • Apply and enhance PTW’s methodologies and evangelize effective testing standards
  • Hands-on test planning, bug scrubbing, troubleshooting, and defect submission
  • Generate professional test results, metrics and status reports
  • Analyze test results to ensure that the product functions per requirements
  • Debugging to identify root cause of a test failure
  • Communicate results and issues clearly across relevant teams and contributors
  • Setup, configure, and maintain software test environments
  • Generate efficient and effective reports for results, status, and metrics
  • Work closely with rest of the QE team and provide technical guidance to peer QE members as needed
  • Stand in for QE lead to ensure testing and reporting stays on track as needed

Requests

  • Exhibit strong analytical and exceptional troubleshooting skills, with the ability to solve complex problems and identify the root cause of test failures
  • Experience in performance testing and in-depth analysis of a system
  • Passion for testing and quality assurance, with the end goal of delivering the best user experience
  • Proficiency in software development life cycles, including waterfall and agile methodologies
  • 4+ years of experience in Quality Engineering
  • Strong test case development experience
  • Proficiency in test tools like Jira or equivalent
  • Proficiency in written and spoken English
  • Understanding of wireless network topologies and protocols
  • Excellent working knowledge of Linux
  • Audio and video compression standards and tools
  • Expertise in API testing
  • Understanding of backend system architecture
  • Experience with iOS and Android testing

Benefits

  • Competitive remuneration.
  • Health insurance.
  • Life Insurance.
  • Private pension,
  • Transportation allowance.
  • Meal ticket.
  • Dynamic, multicultural and fun environment.
  • You will be working at the world's leading provider of game services.
  • Supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.
  • Dedicated employee wellbeing program.
  • Career growth opportunities.

Who we are

PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in gaming industry, with over 40 studios in 16 countries worldwide and offices across America, Europe, South America, and Asia.

Our industry leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit 

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About The Company

We’re a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer's experience as perfect as possible. We’re dedicated to helping your players, because they’re part of our community too. We’ve been working hard for players, clients, and the games industry for over 30 years, providing industry-leading services to every part of the globe.


We believe great work gets done by teams who love what they do. This is why we approach every solution with an all-minds-on-deck strategy that leverages our global workforce's strength, creativity, and passion. 

8,500+ passionate gamers

650+ top developers and publishers as clients

5.3 million hours QA testing

7 year average client partner tenure

2,500+ LQA titles


PTW is a boutique games services company with over 40 offices in 16 countries worldwide. Our range of services include quality assurance, localization, player support, community management, art production, game development, and audio production services.


We believe that innovation comes in all sizes, which is why we take on projects of any size and love crafting a custom solution, no matter the scale. 


PTW, comprised of global subsidiaries, is a UK-based holding company formed in 2016 under the umbrella of Poletowin Holdings, Inc. which is listed on the 1st Section of Tokyo Stock Exchange as 3657. 


The PTW family of brands includes SIDE, 1518 Studios and Entalize

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