Quality Manager

7 Hours ago • 3 Years + • $93,103 PA - $137,310 PA

Job Summary

Job Description

The Quality Manager will lead and develop the quality organization within the Fiber Optic Gyroscope and Sensors Manufacturing business. Responsibilities include overseeing quality control and assurance, managing customer complaints, and ensuring adherence to quality standards like ISO 9001:2015 or AS9100D. The role involves internal and external audits, corrective actions, and process improvements. This position will also involve interaction with customers and management, with significant responsibility over the business direction and performance. This role has growth potential within the company and will require direct reports. The candidate will need to communicate results and observations, respond to inspection trends, and drive issues to root causes, implementing systemic actions.
Must have:
  • Oversee quality control and assurance processes
  • Manage customer complaints and RMA handling
  • Review drawings and specifications
  • Perform quality audits and facilitate corrective actions
  • BS degree, preferably in statistics or engineering
  • Minimum of 3 years of quality assurance experience
  • Experience in defense, medical or automotive manufacturing
  • U.S. person as defined by ITAR
Good to have:
  • ASQ Certified Quality Engineer
  • Working knowledge of ISO 9001:2015 or AS9100D
  • Familiarity with FMEA, 8D, and RCA-CAPA
  • Experience with Risk Management and Engineering Change Control
  • Experience working with cross-functional teams

Job Details

We are seeking an experienced, hands-on Quality Assurance Professional to lead, grow, and mature the quality organization within our Fiber Optic Gyroscope and Sensors Manufacturing business in East Granby, Connecticut.  This individual will play an important role in achieving the organization’s manufacturing and business goals and will be responsible for overseeing and performing functions associated with quality control and quality assurance processes, as well as helping to advance quality documentation and certifications.  This role comes with growth potential, both within the Fiber Optic Gyroscope and Sensors business, as well as within the larger Aerospace and Defense organization.  This position will have direct reports and will have a high-level of external customer and internal management engagement, along with significant responsibility regarding the direction and performance of the business.  

Primary Duties & Responsibilities

  • Acting as primary source of contact for all Customer Quality related needs for the Sensors manufacturing group, including Customer Complaint and RMA handling.
  • Reviewing drawings, specifications, and source control documentation for compliance to customer requirements and government regulations.
  • Record, compile and interpret quality control data/inspection results, identify and respond to inspection trends or non-conforming process results, communicate results and observations. 
  • Perform and respond to internal and external quality audits and facilitate corrective action and process improvements based upon the audit results.
  • Review and approve new and modified product/process specifications, procedures, test methods, work instructions, etc. Provide feedback and input to facilitate improvements as needed.
  • Support Failure Analysis and the Returned Material Process and ensure the timely analysis and management/disposition of customer failures or complaints.
  • Drive issues to root cause(s), ensure implementation of systemic corrective/preventive action(s), and monitor for effectiveness.
  • Oversee and lead improvements to the quality systems and procedures.  Lead in quality improvement initiatives. 
  • Support incoming and in-process inspections, final inspections and Customer Source Inspections. 

Education & Experience

  • BS degree , preferably in statistics, engineering or equivalent 
  • A minimum of 3 years of quality assurance related experience or a combination of equivalent education and relevant experience
  • Relevant experience working in defense, medical or automotive manufacturing/operations
  • The job requires access to defense articles and related technical data subject to the International Traffic and Arms Regulations (“ITAR”) 22 C.F.R. §§ 120-130.  Therefore applicants must be U.S. persons as the term is defined in ITAR § 120.15

Skills

  • ASQ Certified Quality Engineer desired, not required 
  • Strong working knowledge of ISO 9001:2015 or AS9100D
  • Familiarity with the following areas: Failure Mode and Effect Analysis (FMEA), Structured Problem Solving (8D, A3) and/or Root Cause Analysis - Corrective and Preventive Actions (RCA-CAPA)
  • Previous experience with Risk Management, Engineering Change Control, Handling of Deviations and Non-conformances & Lean Six Sigma is a plus
  •  Experience working with cross functional teams (Engineering, Operations, Sales)
  • Ability to complete tasks in a timely manner, with excellent attention to detail and accuracy
  • Self-motivated, ability to identify potential problems or improvements and possess the initiative to take appropriate actions as necessary

Safety Requirements

All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.

Quality and Environmental Responsibilities

Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.

Culture Commitment

Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:

Integrity – Create an Environment of Trust

Collaboration – Innovate Through the Sharing of Ideas

Accountability – Own the Process and the Outcome

Respect – Recognize the Value in Everyone

Enthusiasm – Find a Sense of Purpose in Work


 

Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


 

 

To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State."

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