Quality Manager-Software- Networking, NAC, Software QA-10148

Extreme Networks is a global networking leader trusted by over 50,000 customers for cloud-driven solutions. This role involves managing and mentoring a team of 8-10 test engineers, focusing on automation-first strategies. The Quality Manager will design and execute end-to-end test strategies for releases, including regression, scale, and performance testing for NMS, security, and Cloud applications. Collaboration with Development, Product Management, and Technical Assistance Centers is crucial for resolving complex customer escalations and ensuring timely product delivery.

Must Have

• Manage and mentor a team of 8–10 test engineers across multiple geographic locations, focusing on automation-first strategies.
• Design and execute end-to-end test strategies for entire releases, including regression, scale, and performance testing NMS, security applications and Cloud applications.
• Partner with Development, Product Management, and Technical Assistance Centers (TAC) to resolve complex customer escalations and ensure timely product delivery.
• Minimum 10+ years in datacom/telecom, with at least 3+ years in a management role.
• Strong background in Layers 2–7 of the OSI model, networking protocols (TCP/IP, SNMP), and virtualization products like ESXi and HyperV.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

Good to Have

• Tools development and Test Automation: Scripting (Robot, Perl, Python, Shell)
• Hand on experience in Protocol Packet Generator (IXIA)
• Linux and Windows environments
• Knowledge of virtualization technologies a plus

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

Position Responsibilities

Team Leadership:

Manage and mentor a team of 8–10 test engineers across multiple geographic locations, focusing on automation-first strategies.

Strategic Planning:

Design and execute end-to-end test strategies for entire releases, including regression, scale, and performance testing NMS, security applications and Cloud applications.

Cross-Functional Collaboration:

Partner with Development, Product Management, and Technical Assistance Centers (TAC) to resolve complex customer escalations and ensure timely product delivery.

Key Qualifications

Experience: Minimum 10+ years in datacom/telecom, with at least 3+ years in a management role.

Technical Proficiency: Strong background in Layers 2–7 of the OSI model, networking protocols (TCP/IP, SNMP), and virtualization products like ESXi and HyperV.

Education: Bachelor’s degree in Computer Science, Engineering, or a related technical field.

Desired Skill/Experience

Tools development and Test Automation: Scripting (Robot, Perl, Python, Shell)

Hand on experience in Protocol Packet Generator (IXIA)

Linux and Windows environments

Knowledge of virtualization technologies a plus