Reception & Office Assistant

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Office Support Specialist

We're looking for an energetic and organized Office Support Specialist to join our team. You'll be the face of our office, ensuring everything runs smoothly and everyone feels welcome. Your role will be crucial in creating a positive work environment and supporting our team's success.

What you'll do

Hospitality and Reception

• Welcome visitors and colleagues with a smile
• Manage reception services, including greeting guests and announcing updates
• Support meeting room bookings and arrange lunches when needed

Office Management

• Handle mail, deliveries, and courier services
• Keep our office tidy and well-stocked with supplies
• Perform daily site checks and report any issues
• Work with property managers to maintain our facilities

Administrative Support

• Manage documentation and record-keeping
• Process purchase orders, expense reports, and invoices
• Coordinate with Executive Assistants for in-house events
• Support senior management needs as they arise

Safety and Security

• Control office access and maintain visitor records
• Manage access badges for new and visiting colleagues
• Take charge of health and safety initiatives, including first aid and fire warden training

Facilities Management

• Oversee office cleaning, waste removal, and recycling
• Coordinate with facilities vendors for maintenance and services
• Raise and follow up on facilities tickets using our management tool
• Track office-related spending and maintain accurate records

What you'll bring

• Excellent communication skills in English (Dutch is a plus)
• Strong organizational skills and ability to multitask
• A can-do attitude and problem-solving mindset
• Discretion when handling confidential information
• Professionalism and ability to work with diverse teams
• Creative thinking and collaborative spirit
• Independence and self-motivation

Join us in this dynamic role where you'll play a key part in keeping our office running smoothly and our team productive. Your energy and skills will help create a welcoming environment for everyone who walks through our doors.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 24 days annual leave, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Get three for one: A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Stay well: Use FiscFree to purchase a gym subscription or a new bike with tax benefits.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world 

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.  At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.  

See how Informa handles your personal data when you apply for a job here.