Regional Manager North & East

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM 

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

The Regional Manager North East will be responsible for driving business growth, overseeing sales, and managing client relationships across the regions allocated India region within the BFSI and Public Sector verticals. This role involves leading sales in Named accounts and also a team of sales professionals, ensuring the achievement of regional business targets, managing key client relationships, and collaborating with internal stakeholders to provide exceptional products and services to clients. The Regional Manager will focus on expanding market share and ensuring long-term success in the region.

What you’ll do as the Regional Manager North East:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales & Business Development

• Lead and drive the sales strategy for the North East India region in the BFSI and Public Sector verticals.
• Focus integrated deals and services lead deals
• Achieve business targets, including revenue, growth, and profitability for the region.
• Identify and pursue new business opportunities and prospects in the BFSI and Public Sector domains.
• Understand customer needs, industry trends, and competitor offerings to create compelling value propositions.
• Develop and implement sales plans to meet short- and long-term business objectives. 

Client Relationship Management

• Build and maintain strong relationships with key clients, including banks, insurance companies, government agencies, and other public sector entities , including central govt and state govt accounts
• Act as the main point of contact for client queries and service requests.
• Strong OEM relationship to drive solution sales
• Understand the client’s business requirements and tailor solutions accordingly.
• Provide ongoing support to ensure customer satisfaction and service delivery excellence.

Market Intelligence & Reporting

• Monitor regional market trends, customer needs, and competitive landscape to make informed decisions.
• Generate and present regular reports on sales performance, market trends, and business forecasts to senior leadership.
• Analyse and report on key performance metrics to assess regional performance and opportunities for improvement.

Collaboration & Stakeholder Management

• Work closely with other business units, including marketing, product, and operations, to ensure seamless service delivery.
• Collaborate with the national and global teams to share best practices and align strategies.
• Manage internal and external stakeholder expectations effectively to maintain a collaborative and productive work environment. 

Compliance & Risk Management

• Ensure adherence to company policies, local regulations, and industry standards.
• Proactively manage risks associated with client relationships, contracts, and business operations.

What you will bring to the team:

• A bachelor’s or master’s degree in engineering or business administration or Management, or a related field.
• Industry certifications in BFSI or Public Sector management are a plus.
• 15+ years of experience in sales or business development within the BFSI or Public Sector industries.
• At least 5+ years of experience in a leadership role and driving sales performance in the West India region.
• Proven experience in managing key client relationships and driving growth in complex and competitive markets.
• Strong knowledge of the BFSI and Public Sector industries, including current trends and challenges.
• Excellent communication and negotiation skills, with the ability to influence and build relationships at all levels.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Ability to lead, motivate, and manage a team to achieve business goals.
• Knowledge of regional market dynamics and cultural nuances.
• Proficiency in MS Office, CRM software (Salesforce, etc.), and other business tools.
• Strong leadership skills with a hands-on, solution-oriented approach.
• Highly organized and detail-oriented.
• Ability to work independently and as part of a cross-functional team.
• Results-driven, with a focus on achieving targets and objectives.
• High ethical standards and a commitment to compliance and governance.

Zones offers a comprehensive Benefits package.

While we’re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life.

At Zones, work is more than a job – it's an exciting careers immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!