Renewals Account Manager

1 Year ago • 5 Years + • Account Management

Job Summary

Job Description

Skyhigh Security is seeking a Renewals Account Manager to join their dynamic, fast-paced cloud company. The role involves maintaining a current book of business and driving growth through sales renewals. The Account Manager will manage a territory of accounts, guiding customers and channel partners through the renewals process. Responsibilities include working with regional partners on deal review, renewals, and account planning, managing bottlenecks, acting as a trusted advisor, and managing ongoing messaging with the Commercial renewals team. The role also requires building reports and dashboards in Salesforce to track opportunities and identify process improvements, as well as maintaining an accurate renewals forecast.
Must have:
  • 5+ years of sales experience
  • 2+ years in renewals
  • Experience in technology/software sales
  • Proficiency in written and spoken English
  • Sales process and business acumen experience
  • Ability to build strong relationships
  • Ability to implement strategic prospecting
  • Experience working with geographically distributed partners
  • Self-starter with international team experience
Good to have:
  • Strong experience in Salesforce
  • Strong experience in Clarion
Perks:
  • Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement
  • Hybrid work model

Job Details

Job Title:

Renewals Account Manager

About Skyhigh Security:

Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry.  Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. 

Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company. 

Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self. 

We are on these too! Follow us on LinkedIn and Twitter@SkyhighSecurity.

Role Overview:

Maintain current book of business and drive growth through sales renewals. Manage a territory of accounts and help guild customers and channel partners through the renewals process.

About the role:

  • Maintain current book of business and drive growth through sales renewals.

  • Manage a territory of accounts and help guild customers and channel partners through the renewals process.

  • Work with regional partners to guide deal review processes, renewals, account and territory planning. 

  • Manage bottlenecks in the renewals process and recommend solutions.

  • Be a trusted advisor to customers and partners.

  • Manage the ongoing messaging, including providing status updates for Quarterly Business Reviews (QBR), planning, and opportunity management with the Commercial renewals team.

  • Build reports and dashboards in Salesforce, ensure information is up-to-date and valuable to senior partners. Identify opportunities for process optimization, process redesign, or development of new process/policies.

  • Maintain Renewals forecast with a focus on timeline and accuracy.

About you:

  • You have 5+ years of sales experience at least 2+ years in renewals.

  • Experience in sales or similar role in technology / software industry. Proficiency in written and spoken English.

  • Experience with sales processes, business acumen, and methodologies

  • Ability to build strong relationship with internal and external customers, working with many cross functional departments.

  • Prefer strong experience in Salesforce and Clarion

  • Ability to implement strategic prospecting and sales process management.

  • Experience working with geographically distributed partners creating inter organizational relationships.

  • Be a self-starter with solid sales experience, and ability to take on assignments at all levels, with an ability to work in international cross-functional teams.

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Retirement Plans

  • Medical, Dental and Vision Coverage

  • Paid Time Off

  • Paid Parental Leave

  • Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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About The Company

Trellix is a global company redefining the future of cybersecurity. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix’s security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 53,000 business and government customers. More at https://trellix.com.

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