Sales Operations Manager

1 Month ago • 5 Years + • Sales • $90,000 PA - $120,000 PA

Job Summary

Job Description

Synthesia is seeking a Sales Operations Manager to support its growing global sales teams and ensure sales productivity. The role involves partnering with GTM leaders on territory design, sales planning, and driving process adherence. Responsibilities include providing insights on sales productivity, identifying performance improvement opportunities, designing scalable processes for sales consistency and revenue predictability, interrogating the sales funnel, and contributing to the Product Qualified Leads (PQL) motion. The ideal candidate will have over 5 years of experience in a GTM Operations function within a SaaS business, a strong understanding of SaaS sales dynamics, experience with tools like Salesforce, Clari, and Outreach, and proficiency in SQL.
Must have:
  • 5+ years of GTM Operations experience in SaaS
  • Strong SaaS sales dynamics understanding
  • Experience with Salesforce, Clari, Outreach
  • Experience using AI tools for efficiency
  • SQL proficiency
  • Strong stakeholder management
Good to have:
  • Experience with BI tools
Perks:
  • Competitive salary
  • Stock options
  • Hybrid working environment
  • Remote-friendly within EST timezone
  • 100% Medical, Dental & Vision
  • 401k Plan
  • Paid parental leave
  • 25 days of annual leave
  • Public holidays
  • Paid sick leave
  • Fun culture with regular socials
  • Generous referral scheme
  • Brand new computer + monitor

Job Details

Welcome to the video-first world

From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video.

Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…

Meet Synthesia

We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s, and more. Read stories from happy customers,what 1,200+ people say on G2 and being named as one of the "Top Startups to Bet Your Career On" in 2025!

In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we’ve raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

About the role...

Reporting to the Head of Revenue Operations, the Sales Operations Manager will be responsible for supporting Synthesia’s growing sales teams, ensuring our sales motion is sufficiently productive and sales representatives are set up to succeed. The role will have a global remit and make a significant contribution to Synthesia’s continued growth.

Responsibilities:

  • Partner with GTM leaders to design territories, create equitable books of business and drive process adherence.
  • Contribute to ongoing sales planning motions, ensuring the business hires to plan and is configured to meet targets.
  • Provide insight on sales productivity and identify opportunities to drive greater performance.
  • Design repeatable, scalable processes that promote sales process consistency and revenue predictability.
  • Interrogate the sales funnel to provide insight on pipeline dynamics at the rep, team and territory level.
  • Contribute towards the development of the PQL motion, ensuring that sales people are set up to receive and act on product-qualified leads.

Skills and Experience:

  • 5+ years of experience in a GTM Operations function with a global sales team in a SaaS business.
  • Strong and demonstrable understanding of SaaS sales dynamics and concepts.
  • Strong experience working with a best-in-class SaaS tech stack, including Salesforce, Clari and Outreach.
  • Demonstrable experience of using AI tools to drive workflow efficiency and automate repeatable tasks.
  • Must be able to write SQL and ideally have experience working with either a BI tool.
  • Strong stakeholder management skills.

You are:

  • A multi-skilled revenue operator, currently working in a sales or revenue operations role at in a SaaS company.
  • Typically the person people come to when they have an ambiguous problem.
  • Highly organised and able to run multiple work streams simultaneously.
  • Highly numerical and analytical.
  • Empathetic to the role of a sales professional.

At Synthesia we expect everyone to...

  • Put the Customer First
  • Own it & Go Direct
  • Be Fast & Experimental
  • Make the Journey Fun

You can read more about this in this public Notion page 

Location: USA  EST/CST Time zone

Benefits

  • A competitive salary + stock options in our fast-growing Series D startup 
  • Hybrid working environment or remote-friendly within EST timezone
  • 100% Medical, Dental & Vision 
  • 401k Plan 
  • Paid parental leave 
  • 25 days of annual leave + Public holidays + paid sick leave 
  • Fun culture with regular socials
  • A generous referral scheme 
  • A brand new computer + monitor 

Similar Jobs

Veeam Software - Virtualization Backup Engineer (German Speaker)

Veeam Software

Bucharest, Bucharest, Romania (On-Site)
3 Months ago
Zuora - Security Engineer

Zuora

Costa Rica (Remote)
1 Month ago
legion - Senior Software Engineer

legion

Bucharest, Bucharest, Romania (Hybrid)
1 Month ago
attentive - Competitive Intelligence Analyst

attentive

United States (Remote)
1 Month ago
Workato - Partner Solutions Architect, AI Solutions

Workato

Palo Alto, California, United States (On-Site)
2 Months ago
Unity - Channel Sales Operations Specialist

Unity

Tokyo, Japan (On-Site)
1 Month ago
Toast - Sales District Manager

Toast

Oklahoma City, Oklahoma, United States (Remote)
1 Month ago
illumio - Regional Sales Director

illumio

Georgia, United States (Remote)
5 Months ago
Veeam Software - On-Prem to Cloud Sales Specialist

Veeam Software

Georgia, United States (Remote)
1 Month ago
NCR Voyix - Sales Support Analyst

NCR Voyix

Cebu City, Central Visayas, Philippines (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

ISS Stoxx - Full Stack Developer (React.js and Node.js)

ISS Stoxx

Mumbai, Maharashtra, India (On-Site)
3 Months ago
USE Insider - VP of Growth - Mexico & Colombia

USE Insider

Mexico City, Mexico (Hybrid)
4 Months ago
Tekion Corp - Accounts Receivable and Collections Specialist

Tekion Corp

Cincinnati, Ohio, United States (On-Site)
2 Months ago
Miro - Principal Account Executive - New Product Specialist

Miro

London, England, United Kingdom (On-Site)
1 Month ago
Splice - Senior Software Engineer II

Splice

United States (Remote)
1 Month ago
Autodesk - Autodesk Education Customer Success Manager, ACC

Autodesk

New Delhi, Delhi, India (Hybrid)
2 Months ago
Cognite - Senior Implementation Project Manager

Cognite

Phoenix, Arizona, United States (Hybrid)
3 Months ago
Axon - Senior Enterprise Account Executive

Axon

Denver, Colorado, United States (Remote)
6 Months ago
Mixpanel - Head of Partnerships

Mixpanel

San Francisco, California, United States (Hybrid)
1 Month ago
appzen - Enterprise Account Executive

appzen

New York, United States (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in United States

Cognite - Technical Account Manager

Cognite

Houston, Texas, United States (Hybrid)
3 Months ago
Skydance - Senior Graphics Engineer II

Skydance

Santa Monica, California, United States (Hybrid)
5 Months ago
lifechruh - Staff Site Reliability Engineer

lifechruh

Edmond, Oklahoma, United States (On-Site)
2 Months ago
Apple - Director Software, SwiftUI

Apple

Cupertino, California, United States (On-Site)
1 Month ago
Captions - Member of Technical Staff, GPU Optimization

Captions

New York, United States (On-Site)
1 Month ago
Glean - Senior/Staff Applied Scientist

Glean

Palo Alto, California, United States (Hybrid)
3 Months ago
Leapwork - Senior Customer Success Manager

Leapwork

Boston, Massachusetts, United States (On-Site)
2 Months ago
Apple - Sr. QA Engineer - Generative AI Experiences Software

Apple

Cupertino, California, United States (On-Site)
2 Months ago
SAIC - 3D Graphic Artist

SAIC

Reston, Virginia, United States (Remote)
1 Year ago
zoox - Staff Technical Program Manager, Robot Platform Validation & Verification

zoox

Foster City, California, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Sales Jobs

Paytm - KAM - Assistant Manager - Midmarket Sales

Paytm

Hyderabad, Telangana, India (On-Site)
1 Month ago
USE Insider - Sales Development Representative

USE Insider

Paris, Île-de-France, France (Hybrid)
7 Months ago
Telastra - Telstra Retail: Part Time Customer Service & Sales Consultant GEELONG

Telastra

Geelong, Victoria, Australia (On-Site)
3 Weeks ago
Dexerto - Senior Ad Operations Manager

Dexerto

Argentina (Remote)
5 Months ago
unicos studio - User Acquisition Manager

unicos studio

(On-Site)
1 Month ago
GlobalStep - Director of Sales – Gaming

GlobalStep

United States (On-Site)
9 Months ago
Ziff Davis - Talent Acquisition Sourcer

Ziff Davis

Malaysia (Remote)
2 Months ago
Xplor Technologies - Senior Sales Executive of ISV Partnerships – Payment Solutions

Xplor Technologies

New York, United States (Remote)
1 Month ago
Nagarro - Principal Consultant, Support Sales

Nagarro

China (Remote)
10 Months ago

Get notifed when new similar jobs are uploaded

About The Company

New York, United States (Hybrid)

London, England, United Kingdom (Hybrid)

New York, United States (Remote)

New York, New York, United States (On-Site)

London, England, United Kingdom (Hybrid)

London, England, United Kingdom (On-Site)

New York, United States (Hybrid)

London, England, United Kingdom (On-Site)

London, England, United Kingdom (On-Site)

London, England, United Kingdom (Remote)

View All Jobs

Get notified when new jobs are added by Synthesia

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug