Sales Support Specialist
Job Summary
Job Description
The Sales Support Specialist plays a crucial role throughout the sales stages (1-7), providing essential resources to sales, bid, and client teams. These resources include content support, references, tools, market information, and knowledge to effectively sell products or services and deliver high-quality proposal responses. Responsibilities also involve ensuring proposal quality, aiding in knowledge management industrialization, and offering business and market insights, including competitor and industry analysis. Additional tasks include providing standard client deliverable content, managing knowledge and documents, and ensuring relevant analyst reports are available for bid managers to inform strategic bid or sales conversations.
Must have:
- Provide resources to sales and bid teams during sales stages
- Deliver high-quality proposal responses (proactive and reactive)
- Ensure proposal quality delivered to the customer
- Assist with the industrialization of knowledge management
- Provide business and market insights
Job Details
Job Description
Sales support specialist is an iterative process across the sales stages (1-7) of providing the sales, bid and Capgemini client teams with the resources they need during the sales process. These resources may include content support (customized and standard), references, tools, market information and knowledge support to effectively sell your product or service to customers and deliver high quality proposal responses (proactive and reactive). Some of the roles that include as a part of this category are Proposal Support, Knowledge Managers, Market and Business intelligenceâSales support specialist ensure Proposal Quality delivered to the customerâ, help with industrialization of knowledge management for faster turnaround on contentâ, provide business and market insights which includes competition insights, industry insights, stakeholder profiling
Job Description - Grade Specific
Responsible to provide standard and relevant client deliverable content 10 75 ME EurosUSDBring best content into proposals through administration of knowledge, content management document management. Ensure customized outcomes and market watch reports from analyst as required by the sales and bid manager for strategic inputs towards the bid or sales conversations. Ensure regular and active content contribution towards the industrialization effort
Skills (competencies)
Networking
Active Listening
Portfolio Strategy
Adaptability
Problem Solving
Analytical Thinking
Project Management
Business Acumen
Relationship Building
Business Case Development
Relationship-Based Selling
Client Centricity
Risk Management
Collaboration
Sales Analytics
Continuous Learning
Sales Budget Management
CxO Conversations
Sales Forecasting
Data Visualization
Sales Performance
Data-Driven Decision-Making
Sales Pitching
Emotional Intelligence
Sales Planning
Ethical Reasoning
Sales Process Optimization
Executive Presence
Sales Reporting
Ideation
Sales Strategy Management
Industry Knowledge
Stakeholder Management
Influencing
Storytelling
Innovation
Teamwork
Market Analysis
Time Management
Value Creation
Verbal Communication
Written Communication
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About The Company
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
Get The Future You Want | www.capgemini.com
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