Self Checkout Attendant
Job Summary
Job Description
- Age 16 or older
- Keep the area neat, clean and organized
- Educate customers on correct and efficient use of self-service options
- Promote company sponsor programs
- Observe customer activities to determine when assistance is needed
- Politely explain reasons for self-service interventions and quality checks
- Demonstrate knowledge about responding to EAS alarms
- Call Customer Service Manager for cash or technical issues
- Return Scan & Go scanners to their home after use
1 skill required
Job Details
Position Summary...
Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!
What you'll do...
1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.
Minimum Qualifications...
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Age - 16 or older
Preferred Qualifications...
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
4050 Boul Josaphat-Rancourt, Sherbrooke, QC J1L 3C6, Canada
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About The Company
Sixty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. When you join our Walmart family of brands (Sam's Club, Bonobos, Moosejaw and many more!), you’ll play a crucial role in shaping the future of retail, improving millions of lives around the world.
We are ecstatic to have been named a Great Place to Work® Certified May 2023 – May 2024, Disability: IN 2023 Best Places to Work, and Fast Company 100 Best Workplaces for Innovators 2023.
This is that place where your passions meet purpose. Join our family and build a career you’re proud of.
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