Senior Corporate Communications Manager, North America

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

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Senior corporate communications manager, North America

At NetEase, we build technology and services that help people lead a better life. Since our journey began in 1997, we have strived to be a welcoming, sustainable, and innovative company with an unwavering commitment to people, partners, and society. NetEase is fuelled by the passion of its talented workforce who are creating award-winning games, intelligent e-learning products, social-driven music discovery and streaming solutions, e-commerce brands, and media services.

The global communications team represents NetEase to external and internal audiences and builds company-wide strategies and programs that help our stakeholders better understand our vision and the role our products and people play in our pursuit of being an incubator of high-quality content and services.  

Who we are looking for

NetEase is looking for an experienced communications professional to join our growing global communications team. In this role you will manage proactive storytelling around our company priorities, oversee media relations for NetEase in the United States, and be part of our strategic and crisis response communications program globally.

You will also manage communications for strategic partnerships and investments, brief media and external stakeholders, act as a company spokesperson, work on virtual and live events, write messaging and help tell the company’s story in North America.

If you believe in the power of technology and want to be part of an agile communications team that covers a wide range of topics, we encourage you to apply and learn more about this opportunity.

As part of the global communications team, you will:

• Work with the head of communications plus leaders across the company to advise and execute corporate branding strategies and build a compelling narrative of who we are and why we are different to other technology companies.
• Develop and execute metrics-driven PR campaigns to build up our corporate image and increase visibility among local communities
• Own media relations for the United States, with a focus on national and business publications (Washington Post, New York Times, Bloomberg, Wall Street Journal, NBC News, etc.) and land coverage about NetEase
• Lead strategic and crisis response function, partnering closely with internal stakeholders across legal, partnerships, product, and executive leadership to ensure NetEase is proactively addressing issues as they arise.

• Lead our corporate social listening strategy and proactively monitor conversations about NetEase across social channels, including Twitter and LinkedIn.

• Be a driver for internal escalations and decision-making, ensuring action items are clearly understood, assigned to and actioned by owners, and addressed quickly and accurately.

What we are looking for:

• 8-10 years of experience in corporate/crisis communications, preferably a mix of in-house and agency.

• Experience building and executing strategic communications programs from the ground up.
• Extensive experience leading rapid response communications and social media monitoring programs.

• Someone who excels under pressure, moves fast, is focused on delivering results and has a track record of working well across a diverse group of internal and external partners.
• Someone who is people-focused, collaborative, passionate, solutions-focused, and innovative.

• Excellent oral and written communications skills, strong multitasking and project management skills

Extra skills that could help:

• Experience, knowledge or strong interest in the gaming industry
• Willingness to or experience in working in a cross-cultural environment

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Please be noted that ONLY one application can be made at a time. Duplicated application will be withdrawn.