Senior Endpoint Engineer

What success looks like in this role:

• Collaborates with business, Engineering & Product Development stakeholders to drive holistic Endpoint Management implementations and maintain constant focus on delivering client value.
• Provides support in development of logical and technical architecture for Endpoint Management, project, and platform initiatives.
• Works with cross-functional technical, development and delivery teams to ensure application of smooth, efficient, and scalable release processes.
• Communicates technical architectures, relevant technologies, practices, platforms and products to delivery teams and other stakeholders.
• Creates proofs of concept to determine the viability of new or different technologies.
• Designs and implements solutions that align with both business requirements and security standards.
• Analyzes incident reports of recurring user issues and offer improvement recommendations to leadership.
• Acts as subject matter expert to provide technical support of hardware, systems, email flow, Teams Conferences, telephony across different platforms sub-systems and/or applications.
• Provides end-to-end support on the resolution of complex issues such as; problem identification, evaluation, solution generation, testing and deployment through to evaluation and issue mitigation.
• Supports consistency and automation through the implementation of technologies and tools.
• Evaluating and recommending new technologies and tools for modern device management/ seamless collaboration.
• Serves as liaison between clients, various departmental stakeholders, and leadership.

You will be successful in this role if you have:

• Between 6 to 8 years of relevant experience in using tools such a MDT, SCCM, WAIK/Windows ADK etc.
• Expertise on Desktop imaging (Creating and Deploying Windows 10/11) using WAIK/ Windows ADK with MDT, SCCM, Windows Deployment Services.
• In-depth knowledge and troubleshooting experience of Lite-Touch, Zero touch Deployments, WDS/PXE Issues, Sysprep tool, WinPE, UI++
• Expertise and prior experience in designing large scale OS migrations (Windows 10 to Windows 11) using USMT and OneDrive
  • Knowledge of customizing the configuration xml files and creating custom migration files to suit the migration needs is a must.
  • Troubleshooting failed migration scenarios.
• Expertise and experience in working with Desktop hardware products by Dell, HP, Lenovo, Panasonic, etc.
  • Knowledge of hardware components
  • Knowledge of driver integration
• Good knowledge of Windows client operating systems such as Windows 10/11
• Good knowledge of Active directory, Group policy, DHCP, DNS, basic windows networking
• Knowledge of Azure AD, Intune and other modern endpoint management technologies
• Knowledge of VB Scripting/ HTA / Batch scripting/Power Shell or any programming language is a must
• MDT, SCCM, Windows 10/11 related certifications is a must
• Excellent communication and presentation skills
• Graduate or equivalent work experience
• MUST HAVE EXPERIENCE WITH INTUNE***
• MUST HAVE EXPERIENCE WITH AUTO PILOT***

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

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This role may require access to export-controlled commodities and technology.  Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.