interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
About the Role
We are looking for a Senior Executive Assistant to partner closely with our Founder & CEO. This role is central to ensuring the CEO’s time, focus, and energy are directed where they matter most. The right candidate will be highly organized, adaptable, and capable of handling sensitive, high-stakes matters with discretion.
This position requires someone who has worked directly with founders or C-suite executives in fast-paced, high-growth environments, ideally within Silicon Valley startups. You should have a proven ability to manage complex calendars, prioritize competing demands, and create leverage for a dynamic leader. A sense of urgency, bias for action, and flexibility to work around the CEO’s schedule (including after hours when needed) are essential.
Key Responsibilities
- Calendar & Schedule Management: Own and optimize the CEO’s calendar, prioritizing meetings and commitments that drive company goals.
- Time Leverage: Protect the CEO’s time by anticipating needs, filtering requests, and ensuring focus on the highest-value activities.
- Meeting & Preparation: Coordinate, schedule, and prepare the CEO for meetings with relevant materials, briefing documents, and follow-up tracking.
- Communication Management: Serve as a gatekeeper and liaison, drafting, reviewing, and managing communications on behalf of the CEO.
- Travel & Logistics: Plan and execute seamless domestic and international travel, including itineraries, accommodations, and contingencies.
- Execution Support: Track action items, follow up with internal and external stakeholders, and ensure accountability against commitments.
- Confidential Support: Handle sensitive business and personal matters with professionalism and discretion.
- After-Hours Availability: Be responsive and flexible to support urgent or time-sensitive matters outside standard business hours.
Qualifications
- 7+ years of experience as an Executive Assistant / Senior Executive Assistant supporting a CEO, founder, or C-level executive.
- Proven track record of managing complex calendars, schedules, and competing priorities in a fast-paced environment.
- Strong communication skills—able to write clearly, manage correspondence, and represent the CEO with professionalism.
- Exceptional organizational and time-management skills, with a sharp eye for detail.
- High level of discretion, judgment, and emotional intelligence.
- Comfortable with modern productivity tools (Google Workspace, Slack, Notion, Zoom, etc.).
- Flexible, adaptable, and committed to making the CEO more effective.
What Success Looks Like
- The CEO’s time is focused only on the most strategic and high-value priorities.
- Meetings and schedules run seamlessly, with proper preparation and follow-up.
- The CEO operates with clarity, fewer distractions, and greater leverage.
- Urgent matters are handled quickly, effectively, and often before the CEO is even aware of them.